Enterprise Account Manager

Full Job Description

We are seeking a dedicated and dynamic Account Manager to join our team. This role will be pivotal in managing the day-to-day relationships with our brokers, ensuring they receive top-notch service and support. The ideal candidate will be responsible for engaging with customers, demoing our platform, onboarding new brokers, facilitating broker-carrier provisioning, understanding broker routines and pain points, gathering feedback on new features, and communicating these to our tech team.🎁 Benefits:💵 Salary: $3,000 - $4,000 / month🚀 Opportunity to work with cutting-edge technology and contribute to a rapidly growing company🤗 Collaborative and supportive work environment📚 Professional development opportunities to enhance your skills and knowledge📩 If you’re interested, please send a short video (1-3 minutes) introducing yourself and telling us about your experience in insurance. Send the video to

Job Responsibilities

🤝 Develop and maintain strong relationships with brokers, ensuring their satisfaction and success.

💻 Conduct platform demos to showcase the features and benefits of our comparative rater.

🛫 Oversee the onboarding process for new brokers, ensuring a smooth and efficient transition.

🔑 Facilitate the provisioning of brokers with carriers, addressing any issues promptly.

🧐 Sit with brokers to understand their daily routines, challenges, and pain points.

📝 Gather and document feedback from brokers on new features and improvements.

🔗 Communicate broker feedback to the tech team to guide product development.

🌟 Ensure all interactions align with our core values and contribute to a positive team environment.

Job Requirements

🗣️ Must be able to speak and write fluent English.

📈 At least 5 years of experience in B2B insurance sales.

☎️ At least 5 years of experience in customer service.

🧾 Good understanding of the different insurance lines, brokers, and carriers.

🤝 Proven experience in account management, customer service, or a related field.

🛡️ Strong understanding of the insurance industry, particularly specialty insurance lines like Cyber, D&O, and EPLI.

🗨️ Excellent communication and interpersonal skills.

👥 Ability to work independently and as part of a team in a fast-paced environment.

🔍 Proactive, with a strong sense of ownership and accountability.

💻 Comfortable with technology and able to quickly learn new software platforms.

🌅 Early riser with a strong work ethic and dedication to client success.

Skills Required

• Admin Support - Expert

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