Full-Time Medical Records Clerk – Direct Hire with U.S. Company

Full Job Description

We are seeking a highly organized and detail-oriented Medical Records Clerk to join our team and work directly with a U.S.-based company. As a key part of our operations team, you’ll help ensure that medical records and billing documents are requested, tracked, and received in a timely and accurate manner. This is not a call center position—you’ll be relied upon for your follow-up skills, accuracy in documentation, and professionalism in communication with medical facilities and law firms.

Company Overview: Elite Liens is a leading marketing company that specializes in connecting attorneys with medical providers. Our goal is to simplify the process for attorneys who need medical experts for their cases by offering a free directory of qualified medical providers. We pride ourselves on being efficient, detail-oriented, and delivering exceptional customer service to our clients.

Job Responsibilities

• Request medical records and billing from facilities based on attorney referrals.

• Follow up with medical providers via phone and email to ensure timely document delivery.

• Track pending, confirmed, and completed requests in the CRM system.

• Respond to emails promptly and professionally.

• Maintain accurate, up-to-date documentation and logs for each referral.

• Communicate clearly with case managers and team members regarding status updates.

• Collaborate with management to ensure timely production and identify issues with facilities.

• Utilize tools like Microsoft Teams, Zoho, RingCentral, and Microsoft Office for daily operations.

Job Requirements

• Strong verbal and written communication skills in English & Spanish.
• Attention to detail and ability to follow instructions.
• Ability to multitask and work well under pressure.
• Critical thinking and problem-solving abilities
• Ability to work independently as well as part of a team.
• Reliable computer, cellphone, and internet connection.
• Full-time commitment: The working hours are from 8:30 a.m. to 5:00 p.m. PST. You will be required to sign a non-compete agreement and NDA confirming that Elite Liens, Inc. will be your full-time job, with no other employment, no exceptions.
• If you are working multiple remote-jobs at once please do not apply.

Skills Required

• Email Management - Expert
• Cold Calling - Expert

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