ICANotes: Accounts Receivable Clerk

Full Job Description

ICANotes: Accounts Receivable Clerk

At ICANotes, we are dedicated to improving the quality of mental healthcare by providing a user-friendly EHR software for behavioral health professionals. We believe that our work can make a positive impact on people's lives, and we are looking for an experienced Accounts Receivable Clerk to join our team and contribute to our mission.

As an Accounts Receivable Clerk at ICANotes, you will be responsible for handling customer billing inquiries via email and phone, collecting and posting customer payments, and updating customer subscription profiles.

You will have the opportunity to work in a dynamic and supportive environment that encourages growth and development, and you will be rewarded for your hard work with competitive compensation and benefits.

Responsibilities include:

Monitor customer ticket queue and respond to customer inquiries

Analyze customer invoices and adjust as needed

Resolve discrepancies with customer payments and account information

Assist in the collections process of past due accounts

Be open to providing feedback around optimizing internal processes

Protect the organization's value by keeping information confidential

Update job knowledge by participating in educational opportunities

Qualifications:

Previous accounts receivable experience preferred

Strong attention to detail and organization skills

Proficient in PC and data entry skills

At ICANotes, we value diversity and inclusivity, and we are committed to providing equal opportunities to all applicants. If you are passionate about mental healthcare and want to be part of a team that is making a difference, we encourage you to apply for this position. We offer flexible working hours, work-from-home options, and a comprehensive benefits package, including paid vacation time and professional development opportunities.

Please complete a video interview using this link click HTTP record.wedge.video/j/accounts-receivable-clerk-5f2720

Job Responsibilities

NA

Job Requirements

NA

Skills Required

• Accounting - Intermediate

Attachments

No Attachments

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