Lead Qualification Specialist for Medical Device Sales

Full Job Description

We are seeking experienced and driven Lead Qualification Specialists to join our team. As an opener, you will play a pivotal role in managing inbound and outbound calls to qualify leads for medical device sales. If you have exceptional English-speaking skills, experience in the medical field, and are adept at engaging with doctors, we want to hear from you!

Key Responsibilities

• Handle inbound and outbound calls professionally to qualify potential leads.
• Communicate with prospects to gather essential information and determine their suitability for medical device products.
• Collaborate with the sales team to ensure a seamless transition of qualified leads.
• Maintain accurate records of interactions and update the CRM system regularly.
• Utilize provided scripts and tools to achieve qualification goals effectively.

Qualifications

• Proven experience in sales or lead qualification, preferably in a medical or healthcare-related field.
• Strong English communication skills, both verbal and written.
• Familiarity with medical terminology and experience engaging with doctors or medical professionals is a significant advantage.
• Ability to multitask and use CRM systems efficiently.

Technical Requirements

• A computer with an Intel i7 processor (or equivalent) and 8GB RAM.
• Reliable high-speed internet connection.
• Wired headset with excellent sound quality.

What We Offer

• Competitive compensation.
• Opportunities to grow within the organization.
• Training and resources to help you succeed in your role.

Job Responsibilities

Inbound and Outbound Call Management

• Professionally handle a high volume of inbound and outbound calls to potential leads.
• Establish rapport with prospects and create a positive first impression.

Lead Qualification

• Conduct initial assessments to qualify leads based on predefined criteria.
• Ask pertinent questions to gather critical information about prospects' needs, challenges, and readiness to purchase.

Communication with Medical Professionals

• Effectively communicate with doctors and other medical professionals using appropriate terminology.
• Explain product features and benefits succinctly to gauge interest and suitability.

Collaboration with Sales Team

• Transfer qualified leads to the sales team with detailed and accurate notes.
• Work closely with closers to ensure smooth follow-ups and maximize conversion rates.

CRM and Data Management

• Maintain accurate and up-to-date records of all interactions in the CRM system.
• Log call outcomes, prospect details, and next steps to ensure data integrity and accessibility.

Adherence to Scripts and Guidelines

• Utilize provided scripts to deliver consistent and professional messaging.
• Tailor conversations to meet individual lead needs while maintaining the core objectives.

Performance Tracking and Reporting

• Meet or exceed daily, weekly, and monthly targets for call volume and lead conversion.
• Provide regular updates on key metrics to supervisors.

Continuous Learning and Improvement

• Stay informed about the company’s medical devices and services to effectively address questions and concerns.
• Participate in training sessions to improve skills, overcome objections, and enhance lead engagement techniques.

Job Requirements

See Job Description and Responsibility

Skills Required

• Administration - Intermediate
• Sales - Expert
• CRM - Expert
• Email Outreach - Expert

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