Full Job Description

We are looking for highly organized and detail-oriented property hero’s/virtual assistants to help with the operations of our property management company which is managing over a 1000 doors. The ideal candidate will have experience with property management software, excellent communication skills, and the ability to work independently and as part of a team.

Note: This is a remote position and candidates will be working in the US business hours (EST) from 9:00am - 5:00pm. All hires will go through a comprehensive training program that will equip and prepare them to do the job effectively. Property Management knowledge and experience is preferred not mandatory.

Responsibilities

● Creating, coordinating and overseeing all maintenance requests for assigned properties.

● Ensuring timely completion of maintenance requests and urgent work orders while highlighting and tackling preventative maintenance measures.

● Following up regularly with vendors to ensure timely repairs and ensuring work is completed within the company standards and budget.

● Providing timelines, estimates and executing and overseeing rehabs or remodeling projects.

● Maintaining records of income, expenses, signed leases, complaints, maintenance, etc.

● Maintains property by investigating and resolving tenant complaints, enforcing rules of occupancy, inspecting vacant units and completing repairs to speed up the leasing process.

● Terminating leases and initiating eviction proceedings while maintaining court attendance in relevant cases.

● Collecting rent, dealing with late payments, city violations, delinquencies, paying bills and handling operating expenses

● Attending to owners meetings, queries and providing updates on all matters regarding assigned properties

● Building professional relationships with owners to increase owner satisfaction and establishing brand loyalty.

● Provide exceptional customer service and updates to tenants, team members and management relating to all aspects of the property

Requirements

● Basic understanding and knowledge of construction rules and regulations.

● Excellent verbal and written communication skills

● Excellent interpersonal and conflict resolution skills

● Negotiating and Listening skills

● Exceptional ability to plan, organize, prioritize, and manage timelines appropriately

● Outstanding time management and problem solving skills

● Strong familiarity and working knowledge of affordable housing laws and anti-discrimination legislation

● Understanding property management and its financial aspect

● Competence with MS Office Suite and Property Management software and tools especially AppFolio and LeadSimple.

● Strong decision making skills and sound judgment

● Teamplayer and ability to take on new initiatives

Job Responsibilities

We are looking for highly organized and detail-oriented property hero’s/virtual assistants to help with the operations of our property management company which is managing over a 1000 doors. The ideal candidate will have experience with property management software, excellent communication skills, and the ability to work independently and as part of a team.

Note: This is a remote position and candidates will be working in the US business hours (EST). All hires will go through a comprehensive training program that will equip and prepare them to do the job effectively. Property Management knowledge and experience is preferred not mandatory.

Responsibilities

● Creating, coordinating and overseeing all maintenance requests for assigned properties.

● Ensuring timely completion of maintenance requests and urgent work orders while highlighting and tackling preventative maintenance measures.

● Following up regularly with vendors to ensure timely repairs and ensuring work is completed within the company standards and budget.

● Providing timelines, estimates and executing and overseeing rehabs or remodeling projects.

● Maintaining records of income, expenses, signed leases, complaints, maintenance, etc.

● Maintains property by investigating and resolving tenant complaints, enforcing rules of occupancy, inspecting vacant units and completing repairs to speed up the leasing process.

● Terminating leases and initiating eviction proceedings while maintaining court attendance in relevant cases.

● Collecting rent, dealing with late payments, city violations, delinquencies, paying bills and handling operating expenses

● Attending to owners meetings, queries and providing updates on all matters regarding assigned properties

● Building professional relationships with owners to increase owner satisfaction and establishing brand loyalty.

● Provide exceptional customer service and updates to tenants, team members and management relating to all aspects of the property

Requirements

● Basic understanding and knowledge of construction rules and regulations.

● Excellent verbal and written communication skills

● Excellent interpersonal and conflict resolution skills

● Negotiating and Listening skills

● Exceptional ability to plan, organize, prioritize, and manage timelines appropriately

● Outstanding time management and problem solving skills

● Strong familiarity and working knowledge of affordable housing laws and anti-discrimination legislation

● Understanding property management and its financial aspect

● Competence with MS Office Suite and Property Management software and tools especially AppFolio and LeadSimple.

● Strong decision making skills and sound judgment

● Teamplayer and ability to take on new initiatives

Job Requirements

We are looking for highly organized and detail-oriented property hero’s/virtual assistants to help with the operations of our property management company which is managing over a 1000 doors. The ideal candidate will have experience with property management software, excellent communication skills, and the ability to work independently and as part of a team.

Note: This is a remote position and candidates will be working in the US business hours (EST). All hires will go through a comprehensive training program that will equip and prepare them to do the job effectively. Property Management knowledge and experience is preferred not mandatory.

Responsibilities

● Creating, coordinating and overseeing all maintenance requests for assigned properties.

● Ensuring timely completion of maintenance requests and urgent work orders while highlighting and tackling preventative maintenance measures.

● Following up regularly with vendors to ensure timely repairs and ensuring work is completed within the company standards and budget.

● Providing timelines, estimates and executing and overseeing rehabs or remodeling projects.

● Maintaining records of income, expenses, signed leases, complaints, maintenance, etc.

● Maintains property by investigating and resolving tenant complaints, enforcing rules of occupancy, inspecting vacant units and completing repairs to speed up the leasing process.

● Terminating leases and initiating eviction proceedings while maintaining court attendance in relevant cases.

● Collecting rent, dealing with late payments, city violations, delinquencies, paying bills and handling operating expenses

● Attending to owners meetings, queries and providing updates on all matters regarding assigned properties

● Building professional relationships with owners to increase owner satisfaction and establishing brand loyalty.

● Provide exceptional customer service and updates to tenants, team members and management relating to all aspects of the property

Requirements

● Basic understanding and knowledge of construction rules and regulations.

● Excellent verbal and written communication skills

● Excellent interpersonal and conflict resolution skills

● Negotiating and Listening skills

● Exceptional ability to plan, organize, prioritize, and manage timelines appropriately

● Outstanding time management and problem solving skills

● Strong familiarity and working knowledge of affordable housing laws and anti-discrimination legislation

● Understanding property management and its financial aspect

● Competence with MS Office Suite and Property Management software and tools especially AppFolio and LeadSimple.

● Strong decision making skills and sound judgment

● Teamplayer and ability to take on new initiatives

Skills Required

• Email Management - Intermediate
• Administration - Expert
• Project Management - Expert
• Business Analysis - Intermediate
• Customer Service - Expert

Attachments

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