Property Management Virtual Assistant

Full Job Description

Position

Virtual Property Manager (pay range $8- $12 an hour based on expierence)

Job Description:

This role will work directly with the portfolio property manager as he carries out the day-to-day management of the company’s rental property & fix & flip businesses. The Virtual Assistant will be responsible for managing financial matters, coordinating maintenance work, drafting leases, and preparing performance reports. The Virtual Assistant will often have the initial & frequent contact with our tenants, managing the daily operations of properties, advertise vacant properties, and handle tenant relations.

About Us:

H2 Properties Inc. is a dynamic & opportunistic real estate investment company that purchases residential & commercial properties all over Colorado. The company is owned by two brothers who have been buying, selling & holding real estate for over 15 years. One is a realtor who runs the acquisitions & dispositions & the other is an expert in construction—both principals are very active & wear many hats in the business, as you would as a new hire. Their current structure is as follows: Two active principals, one full time general contractor,project manager and property manager.

Their current GC, property manager, & many construction crews have been employed for multiple years & plan to continue. H2 owns a small office in Cherry Creek (Denver CO) & the environment is supportive, exciting, adventurous & very fun while still being disciplined & diligent about achieving financial goals. Work hard, play hard. Be yourself. Attached are photos of recent successful projects.

Job Responsibilities

Major Responsibility: Property Management

• Manage stabilized / existing rental portfolio of ~100 rental units ranging from commercial, MF & SFR’s; marketing, leasing, assigning work orders to vendors. Improve the use of operations wherever possible. (Our current structure is Appfolio & Google Drive.)

• Respond to tenant inquiries and concerns via email, chat, or phone in a prompt and professional manner.

• Assist with the screening and processing of rental applications, including conducting background and credit checks.

• Coordinate lease agreements, including preparing and reviewing contracts, ensuring accuracy, and obtaining necessary signatures.

• Maintain accurate and up-to-date records of tenant information, lease agreements, rent payments, and property maintenance requests.

• Schedule property viewings, inspections, and maintenance appointments, coordinating with tenants, vendors, and property owners.

• Assist with rent collection and financial recordkeeping, including tracking rental payments, sending reminders, and preparing monthly reports.

• Manage property listings on various online platforms and assist with marketing efforts to attract potential tenants.

• Assist in resolving tenant disputes or complaints, working closely with property managers to ensure timely and satisfactory resolutions.

• Conduct market research and assist with competitive analysis to support property pricing and marketing strategies.

• Perform general administrative tasks such as filing, data entry, and document management.

• Manage utility billing organization for portfolio

• Create MLS listing drafts for “for sale” properties that owner’s will list themselves

• Accounting coding in Google spreadsheets weekly

• Reconcile Appfolio, Home Depot, & other regular payables / receivables monthly

• Communicate with third party bookkeeping firm monthly for edits & clarity

Job Requirements

Minimum Skills & Qualifications:

• 3+ years of real estate or construction related experience

• Advanced knowledge of Appfolio software 

• Intermediate to advanced excel/spreadsheet knowledge

• Extremely strong communication & relationship building skills

Desired Qualifications:

• 3+ years of property management experience

• 2+ years of customer service

• 2+ years of leasing & marketing real estate

• 2+ years managing others

Personality Characteristics:

• Ability to work independently

• Confident

• Go Getter

• Responsible

• Passionate

• Self Disciplined

• Willingness To Get Uncomfortable

• Professional Appearance/Demeanor

• Voracious Learner

• Positive Attitude

Skills Required

• Phone Support - Intermediate
• Email Management - Intermediate
• Real Estate Sevices - Intermediate

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