Sales Specialist

Full Job Description

About Us:

At FreightSimple.com, we strive to make shipping and logistics straightforward and efficient. Our commitment to excellence extends not just to our services, but to our team as well. If you’re looking for a dynamic role that challenges you to be the bridge between our customers and our business, we’d love to hear from you.

Job Description:

We are seeking a dedicated and enthusiastic individual to join our team as a Sales Specialist. In this role, you will be the face and voice of our company, providing a top-notch experience for our customers, nurture leads and new customers, relay feedback to the team, and build meaningful relationships from afar.

What We Offer:

• Comprehensive training to ensure you are well-equipped for the role.
• A supportive and dynamic work environment where your contributions are valued.
• Opportunity for personal and professional growth.
• Competitive compensation package.

Job Responsibilities

New Customers

• Be the first point of contact for new leads and customers
• Help them understand the value FreightSimple provides
• Nurture new customers from their first shipment to becoming regular shippers

Existing Customers

• Check in with existing customers on a regular basis to ensure we are continuing to meet their needs
• Identify and solve problems for customers
• Communicate with our support, operations, and technical teams to advocate for customers

Job Requirements

• Excellent written and verbal English skills.
• Proven experience in sales roles, preferably over the phone.
• Strong problem-solving capabilities.
• Demonstrated patience and confidence when dealing with challenging situations.
• High emotional intelligent, innate curiousity in others and a desire to help
• Ability to multitask and manage time effectively.
• Proficiency in using computer systems and software.

Skills Required

• Sales Representative - Intermediate

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