I am a virtual assistant expert with years of experience providing top services
Retention, Sales, Support and content moderation for different projects through the main channels such as; Phone, Chat, Email/Ticket, Data entry etc. Remotely and On-Site.
I have been customer representative for multiple projects using different CRMS, admin a full warehouse for a large company, medical appointments, hotel reservations, researching to provide solutions.
I was supervisor, QA, and trainer for several projects, handling 15-30 agents.
I´m also a filmmaker and video editor, also I love to play the piano, I´ve been playing for as long as I can remember,