banner
worker img

Adriana G.
I am offline now

activeStatusAVAILABLE TO WORKlocation icon Nicaragua
I’m available for a long-term job

Business Administration Bachelor Degree

I can work as a
  • Virtual Assistant
  • Customer Support
Part Time
Dollar icon $400 /Month

I accept:
    • PayPal
    • Wire Transfer

This profile has not been socially verified yet
Adriana is a night Owl and can work anytime

About me

    I have been working with several transnational companies and have earned experience in the customer service area and in the HR department.

Skills

Communication

Zoom
(*)
(*)
(*)
(*)
( )
4 of 5
Skype
(*)
(*)
(*)
(*)
( )
4 of 5
Customer Service & Admin Support

Email Support
(*)
(*)
(*)
( )
( )
3 of 5
Customer Support
(*)
(*)
(*)
(*)
( )
4 of 5
Microsoft Excel
(*)
(*)
(*)
(*)
(*)
5 of 5
Data Entry
(*)
(*)
(*)
(*)
( )
4 of 5
Administration
(*)
(*)
(*)
(*)
( )
4 of 5
Microsoft PowerPoint
(*)
(*)
(*)
(*)
( )
4 of 5
Research
(*)
(*)
(*)
( )
( )
3 of 5
Admin Support
(*)
(*)
(*)
(*)
( )
4 of 5
Email Management
(*)
(*)
(*)
(*)
( )
4 of 5
Microsoft Office
(*)
(*)
(*)
(*)
(*)
5 of 5
Microsoft Word
(*)
(*)
(*)
(*)
( )
4 of 5
Excel
(*)
(*)
(*)
(*)
(*)
5 of 5
Customer Service
(*)
(*)
(*)
(*)
(*)
5 of 5
Google Drive
(*)
(*)
(*)
(*)
(*)
5 of 5
Google Docs
(*)
(*)
(*)
(*)
(*)
5 of 5
CRM
(*)
(*)
(*)
(*)
( )
4 of 5
Google Calendar
(*)
(*)
(*)
(*)
( )
4 of 5
Google Sheets
(*)
(*)
(*)
(*)
( )
4 of 5

Experience

Company logo
2022 - 2023
Teleperformance Nicaragua
BackOffice Analyst

-Candidates follow up. -Daily excel reports. -Updates meetings. -Background, personal and work history checks. -Files organization. -SMS blasting if needed.

Company logo
2021 - 2022
Managua Call Center
Virtual Receptionist

Taking messages for different offices. It could be routine such as appt scheduling or urgent messages such as DR. to DR. calls

Company logo
2019 - 2021
Claro Nicaragua
Costumer Service Representative

-Built customer loyalty by given them personalized attention and keep track of costumer concerns. -Maintain customer satisfaction. -Leveraged sales expertise to promote products and services.

Company logo
2023 - 2025
Legal Soft/Virtual Staffing LLS
Virtual Assistant

Daily tasks and responsabilities: -Check case status -Request Records -Daily Reports -Update case and client's información -Follow up call (English and Spanish) -Schedule meeting and add to calendar.

Education

2014 - 2018
Universidad Centroamericana

I studied Business Administration at UCA.

Languages

English

Overall skills: Advanced
Written Level: Intermediate
Spoken Level: Advanced

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

My Hobbies

    I love to binge watch series, listening to music, spending time with friends and family, and I really enjoy my solo moments because I get to know myself a little better.

Report icon
To directly report workers that may violate Pros Marketplace's Terms of Service or Policies.Although we verify and confirm every remote worker profile this could happen and this feature is specifically designed for reporting remote workers that may be fraudulent,spam,fake, or inaccurate..