Angel C. I am offline now
AVAILABLE TO WORK
ArgentinaCustomer Service Specialist | Virtual Operations Support | Investor Relations
I can work as a
- Social Media Manager
- Customer Service Bilingual
- Customer Service VA
$1000 /Month I accept:- Other
- Wire Transfer
- +3
- Other
- Wire Transfer
- +3
About me
As a Customer Service Specialist with expertise in Virtual Operations Support and Investor Relations, I provide high-quality customer care across multiple channels, including phone, email, and online chat. My role... More
Skills
Communication
CRM Tools: Salesforce, Dialpad, Zendesk, Desk, Slack, BoldChat. Office: Microsoft Office Suite (Word, Excel, PowerPoint)
Customer Service & Admin Support
As a Customer Service Specialist my duties includes handling day-to-day CRM tasks, managing reservations, checking customer profiles and performing basic administ
Experience
InterCable C.A.
Customer Service Assistant
Assistance through Zendesk and BoldChat to clients. Handle the incoming and outgoing calls from clients from all over the country. Management of claims and giving ongoing attention on those processe.
Learn Safari, E-Learning.
Social Manager
As a Creative Content Creator and Community Manager at Learn Safari, I provided customer support via online chat, performed administrative tasks and guided users on how to use the app effectively
UPWORK
Freelancer
As a freelance creative writer, I translated articles and documents from English to Spanish, crafted engaging content for social media, blogs, and websites, and provided proofreading services.
Fluid Truck
Senior Customer Service Representative
As a customer service rep at Fluid Truck, I managed daily customer communication via phone, text, and email, ensuring a great experience. I processed reservations, updated profiles, handled admin task
Education
UDEMY
Web Development with HTML5, CSS3, JS AJAX PHP y MySQL.
Unidad Educativa Simón Bolívar
Bachelor of Science with outstanding grades.
Universidad de Carabobo
Four semesters of Medical Technician degree.
UDEMY
Zendesk for Customer Service Agents-Complete Training Course
Certifications & Courses
Ingles Avanzado
Course of Advanced English Language.
Mantenimiento de Computadoras
Assembly and maintance of computers and electronic devices.
Languages
English
Overall skills: Advanced
Written Level: Advanced
Spoken Level: Intermediate
Spanish
Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced
My Hobbies
I’m someone who loves music, being around dogs, and getting outside to stay active. I’m pretty open-minded and genuinely enjoy helping others
Hourly Rate (USD):
$12.5
Experience:
5 years
English Level:
Advanced
Availability:
80+ hrs/month
Education:
Graduated
Currently Employed:
Yes
Monthly Salary:
Negotiable
Looking for:
Long-term job
Can Work Immediately:
Yes
Angel C.
General Information
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