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Fanny C.
I am offline now

activeStatusAVAILABLE TO WORK
I’m available for a long-term job

I am a bilingual administrative assistant and a customer service agent.

I can work as a
  • Virtual Assistant
  • Admin Support
Full Time
Dollar icon $1000 /Month

I accept:
    • Payoneer
    • PayPal

This profile has not been socially verified yet
Fanny is a morning Bird and can work anytime

About me

    I studied to be a customer service agent and to manage administrative tasks as well. I have worked as the local airport's manager assistant, and in one of the biggest city's bus company. I have also been working as... More

Skills

Customer Service & Admin Support

Email Support
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5 of 5
Customer Support
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5 of 5
Microsoft Excel
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5 of 5
Data Entry
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5 of 5
Administration
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5 of 5
Phone Support
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5 of 5
Microsoft PowerPoint
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5 of 5
Admin Support
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5 of 5
Email Management
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5 of 5
Microsoft Office
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5 of 5
Microsoft Word
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5 of 5
Excel
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5 of 5
Customer Service
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5 of 5
Google Drive
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5 of 5
Google Docs
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5 of 5
OneDrive
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5 of 5
DropBox
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5 of 5
Market & Product Research
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5 of 5
CRM
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5 of 5
Google Calendar
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5 of 5
Google Suite
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5 of 5
Hubspot
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5 of 5
Google Sheets
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5 of 5

Experience

Company logo
2020 - 2020
Airplan
Administrative assistant

To handle general office tasks and administrative duties, such as directing communications between colleagues and customers, organizing schedules and events, entering data, and so on.

Company logo
2019 - 2022
Jared Block
Virtual assistant

As a virtual assistant I perform tasks such as scheduling appointments, making phone calls, making travel arrangements, and managing email accounts and calendars, among others.

Education

2016 - 2018
Sena

I have a degree in customer service from Sena community college. I also have a degree in document administration, and another in customer relationship management from the same school.

Certifications & Courses

2016 - 2018
Customer service

Customer service means following best practices like valuing customers' time, having a pleasant attitude, and providing knowledgeable and resourceful resources, but also taking things a step further to exceed rather than just meet expectations.

2020 - 2020
Document management

Document management in the work environment is in charge of the processes that focus on reviewing, storaging and recovering of the most important documents and information of a company.

2020 - 2020
Customer relationship management

Customer relationship management is a strategy to manage all the relatioships and interactions that a company has with its potential and existing clients. This sistem helps companies to keep in touch with its customers and to streamline processes in order to improve the profitability.

Languages

English

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

My Hobbies

    I am passionate about cicling. I often enjoy nature and the fresh breeze. And it helps me keep focused. I also dedicate some of my spare time cooking beacuse it helps me keep attentive and I have learned how... More

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