Herlan R.

I am offline now

The Weingberg Law Office

Senior Case Manager

I was hired as a virtual legal assistant, and within two years at the firm learning everything about PI I became a SCM, managing the cases from A to Z. As a Senior CM, my workload was about 80 cases.

Microsoft

Advanced Tech Support Specialist

I was hired to provide tech support to MS Surface Devices for hardware-related problems for a consumer account, and three months later, I was promoted to the commercial department (B2B Account).

Customer Support Representative

I was hired to work for a USA Money Transfer Company. 6 months later, I was trained again and became a Money Transfer Specialist. Here, I handled over 120 calls per day.