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Francisco O.
I am offline now

activeStatusAVAILABLE TO WORK
I’m available for a long-term job

I am a network and telecommunications engineer, and I have several years of expe

I can work as a
  • Project Manager
  • Help Desk Support
  • Professional and Trade Experts
Full Time
Dollar icon $1000 /Month

I accept:
    • PayPal
    • Wire Transfer

This profile has not been socially verified yet
Francisco is a morning Bird and wants to work during America/Bogota Time

About me

    My career focuses on network, systems, and security administration, emphasizing high availability and transmission quality to ensure that incoming information is complete and free from slowdowns or data loss. I... More

Skills

Communication

I've used various tools to communicate with clients, but for clear communication, the essential thing is to speak directly by phone or in person.

Google Hangouts
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5 of 5
WebEx
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5 of 5
Zoom
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5 of 5
Skype
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5 of 5
Other Tools
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5 of 5
Customer Service & Admin Support

Throughout my career, I've had the opportunity to deal with various types of clients, and you need to know how to handle them to make things work out.

Email Support
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5 of 5
Customer Support
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5 of 5
Data Entry
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3 of 5
Administration
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5 of 5
Phone Support
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5 of 5
Research
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5 of 5
Admin Support
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5 of 5
Email Management
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5 of 5
Customer Service
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5 of 5
Photo Editing
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4 of 5
Market & Product Research
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5 of 5
CRM
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Experience

Company logo
2025 - 2026
Ecofroz
Information technology coordinator

I am the person who was in charge of managing the local network and the agencies, managing perimeter security, active directory, and resolving any problems that arose.

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2024 - 2025
Fibramax
Corporate support engineer

I am the person who resolves connectivity problems, such as not being able to access a page or experiencing slow service. I also enable new internet and data services.

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2017 - 2024
Cirion
Service delivery manager

I am the person who coordinated last mile installations and equipment configuration to deliver data, internet and voice services.

Education

2008 - 2013
Universidad de las Américas

I graduated with a degree in network and telecommunications engineering, which provides knowledge about LAN, MAN, WAN networks, servers, Linux, security, databases, and programming.

2022 - 2023
Pontificia Universidad Católica Ecuador

I graduated with a Master's degree in Information Technology, specializing in Telecommunications Networks. This Master's degree provides me with the knowledge and tools to manage network, telecommunications, and IT projects, taking all aspects into account.

Certifications & Courses

2024 - 2025
CCNA Introduction to Networks

This course teaches you how networks work in depth, how information is transmitted, and what equipment and media are used to carry out the tr

2024 - 2025
CCNA SRWE

This course teaches you what equipment we use to create a network; in this case, it focuses on equipment such as routers, switches, and wireless media.

2024 - 2025
Introduction to Cybersecurity

This course teaches you what cybersecurity is, how we should protect information, and how digital attacks exist.

2024 - 2025
CAPC

This certification teaches you fundamental cybersecurity knowledge and digital risk awareness, and how we can protect ourselves from them.

Languages

English

Overall skills: Intermediate
Written Level: Intermediate
Spoken Level: Intermediate

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

My Hobbies

    I like to run in the mornings, I do it once a week. I also like to read about technology and news from my country.

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