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Jean Marie R.
I am offline now

activeStatusAVAILABLE TO WORK
I’m available for a long-term job

4 years as bilingual customer service representative| 1 year as a Community Manager|

I can work as a
  • Call Center Agent
  • Admin Support
Full Time
Dollar icon $1000 /Month

I accept:
    • PayPal
    • Google Pay
    • +1

This profile has not been socially verified yet
Jean Marie is a morning Bird and wants to work during America/Port-au-Prince Time
      My Skills:
    • Administration
    • Customer Service
    • Customer Support
    • Research
    • DropBox
    • Data Entry
    • Show More +7

About me

    I am a Marketing student. I worked as a customer service agent from 2018 until 2024. Since March, I've been working as a Quality Analyst for call centers. I've worked in the BPO industry for Samsung, First Bank of... More

Skills

Customer Service & Admin Support

Email Support
★
★
★
★
★
4 of 5
Customer Support
★
★
★
★
★
5 of 5
Data Entry
★
★
★
★
★
5 of 5
Administration
★
★
★
★
★
4 of 5
Phone Support
★
★
★
★
★
5 of 5
Research
★
★
★
★
★
5 of 5
Email Management
★
★
★
★
★
3 of 5
Customer Service
★
★
★
★
★
5 of 5
Google Docs
★
★
★
★
★
5 of 5
DropBox
★
★
★
★
★
3 of 5
CRM
★
★
★
★
★
5 of 5
Freshdesk
★
★
★
★
★
4 of 5
Google Calendar
★
★
★
★
★
5 of 5

Experience

Company logo
2018 - 2019
Data Vimenca
Customer service representative

I used to assist merchants with their deposits, transactions, statements, rates and fees.

Company logo
2019 - 2021
Newtech
Customer service representative

I used to locate service centers for samsung customers who had problems with their washers, dryers, refrigerators, microwave ovens, etc.

Company logo
2021 - 2022
Xploy
Customer service representative

I create tickets on a ticketing system for customer who lost their packages.

Company logo
2019 - 2019
Teleperformance
Customer service representative

Assist comcast clients to troubleshoot their cable box and sell packages as HBO, Cooking channels, etc.

Load More

Education

2024 - 2024
UNICARIBE

Marketing: I've gained skills in market research, campaign development, and digital marketing strategies.

Certifications & Courses

2021 - 2021
Fundamentos de marketing

This is an introduction to marketing. How to create a marketing plan, strategies, channels, etc,

2021 - 2021
Fundamentos del marketing digital Google

This is an introduction to digital marketing, It includes topics like SEO, SEM, etc.

Languages

English

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

My Hobbies

    My favorite interests include reading, drawing, and painting. However, I like going to the beach to spend time in nature.

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  • Hourly Rate (USD):
    $6.25
  • Experience:
    5 years
  • English Level:
    Advanced
  • Availability:
    160+ hrs/month
  • Education:
    Graduated from high school
  • Currently Employed:
    Yes
  • Monthly Salary:
    Negotiable
  • Looking for:
    Long-term job
  • Can Work Immediately:
    Yes
Jean Marie R.
General Information
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