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Joan T.
I am offline now

activeStatusAVAILABLE TO WORKlocation icon Colombia
I’m available for a long-term job

I’m an international business student, 3 years of experience as a CS REP

I can work as a
  • Content Creator
  • Customer Support
  • Admin Support
Full Time
Dollar icon $600 /Month

I accept:
    • Payoneer
    • PayPal

This profile has been successfully verified with Linkedin
Joan is a night Owl and can work anytime

About me

    I study international business, about to start my internship. I worked for 3 years in customer service(inbound/outbound, finance, money collector and retail). Also, I worked for almost 2 years being a logistic... More

Skills

Communication

Since I’ve been working for more than 3 years in customer service, my communication skills are strong

Customer Service & Admin Support

My experience as a Customer service representative was good, my English lessons improved, communication, data entry, email support became my strongest skills.

Email Support
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4 of 5
Customer Support
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5 of 5
Data Entry
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5 of 5
Administration
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4 of 5
Phone Support
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4 of 5
Research
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3 of 5
Admin Support
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4 of 5
Email Management
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4 of 5
Customer Service
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5 of 5
Photo Editing
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4 of 5
Market & Product Research
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4 of 5
CRM
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3 of 5

Experience

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2019 - 2020
Accedo SAS
Customer Service Representative

I was the man in charge of providing account information, processing payments, updating information. Also I was working in Sale(data plan, cellphones), placing orders.

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2020 - 2021
Teleperformance Colombia
Customer service Agent

I was working for a financial institution, processing payments, outbound calls to collect money, data entry, send billing statements and general info

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2021 - 2021
Amazon Colombia
Customer Service Representative

I used to place orders, sending emails, inbound calls, providing customer service, updating information and data entry

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2022 - 2023
Lean Staffing
Logistic Coordinator

I was in charge of tracking loads, speaking with drivers and facilities and make sure loads were picked and delivered within the expected timeframe, sending emails, text messages, make outbound calls.

Education

2007 - 2015
Uni.pedagógica Bilingüe Pierre de Fermat

This school is Bilingual, I learned some English skills since I was child.

Languages

English

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Portuguese

Overall skills: Beginner
Written Level: Beginner
Spoken Level: Beginner

My Hobbies

    I love listening to music, photography, cooking, gym and playing soccer. Those activities help me to have a healthy lifestyle

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