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Juan G.
I am offline now

activeStatusAVAILABLE TO WORK
I’m available for a long-term job

Detail-oriented Customer Service assistant with 4+ years of experience.

I can work as a
  • Customer Support
  • Recruiter
  • Programmer
Full Time
Dollar icon $700 /Month

I accept:
    • Wire Transfer
    • PayPal
    • +1

This profile has been successfully verified with Linkedin
Juan is a night Owl and can work anytime

About me

    Detail-oriented Customer Service assistant with 4+ years of experience. Proven record of driving customer loyalty and satisfaction though costumer service/support.

Skills

Communication

As an assistant in customer support I was able to organize and schedule different meets across platforms in a timely manner

Google Hangouts
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4 of 5
GotoMeeting
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5 of 5
Zoom
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5 of 5
Skype
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4 of 5
Slack
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4 of 5
Other Tools
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5 of 5
Customer Service & Admin Support

Handle a high level of customer service standards and provided an exceptional customer experience. Developed strong customer relations by providing timely and accurate information and solution.

Email Support
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5 of 5
Customer Support
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5 of 5
Data Entry
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5 of 5
Phone Support
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5 of 5
Research
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3 of 5
Email Management
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5 of 5
Customer Service
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5 of 5

Experience

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2019 - 2021
Ibex Global Nicaragua
Customer service agent.

BPO company specialized providing various services as customer service, sales to different brands.

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2021 - 2023
Webhelp
Customer care representative.

Company specialized I'm BPO industry that provides services as customer care or analyst specialist to different brands.

Education

2010 - 2016
José María Villaseca

In my time in school I did 2 courses of programing which are basics into the thinking oriented to objects in C++ and C#

Certifications & Courses

2023 - 2023
Seguridad corporativa

Corporative security course taken 2023 about how to prevent a security breach or compromised information.

Languages

English

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

My Hobbies

    In my hobbies are included time for myself and my beloveds, I love to go to the ballet or the theater. Also go to take a coffee but as well read a book in my house.

Tests

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