Keysix G.

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Customer Support

New business and renewals for car and home insurances in the state of VA, MD and FL. Maintained a customer account information data base. (Incl. taking payments, canceling, updating customer's info.)

Dispatcher

In charge of creating the weekly logistics for the driver's route, calling brokers to book loads from PA to different cities around the US. Answering emails, social media management and canvas design.

Smart Connext, Inc

Quality and Control Supervisor

Sales process and lead writing. Confirm with the customer the appointment date and time. Follow up on the performance of the agents.

Dispatcher

Address problems and requests of the carriers by transmitting information and providing solutions. Get this information into the CRM BATS SYSTEM and notify the account manager.