Customer service specialist/ Technical support associate.
I’ve started my journey in customer service back in 2011, throughout the years I've worked in different lines of business that involved Risk management, reports, quality, technical support, retention. I've also... More
Very attentive to detail, fast learner and very organized.
I was in charge of leading the content specialist's team who are in charge of creating new processes in the company, we were also in charge of testing these procedure/ processes before going live.
A Support Medical Claims Specialist II provides assistance in processing healthcare claims, ensuring accuracy, compliance, and timely resolution.
Managing the overnight Team: Hiring, training, and leading customer service representatives, ensuring they follow company guidelines and deliver excellent service.
Accounting technician certification obtained.
I'm someone who is always looking for areas of improvement, I love receiving and giving feedback when this could potentially improve any processes in a company. During my spare time I enjoy editing pictures and... More
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