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Luis Angel O.
I am offline now

activeStatusAVAILABLE TO WORKlocation icon Nicaragua
I’m available for a long-term job

Customer service specialist/ Technical support associate.

I can work as a
  • Admin Support
  • Bookkeeper
  • Customer Service Bilingual
Full Time
Dollar icon $2000 /Month

I accept:
    • Payoneer
    • Wire Transfer
    • +1

This profile has not been socially verified yet
Luis Angel is a morning Bird and can work anytime

About me

    I’ve started my journey in customer service back in 2011, throughout the years I've worked in different lines of business that involved Risk management, reports, quality, technical support, retention. I've also... More

Skills

Accounting

Very attentive to detail, fast learner and very organized.

Bookkeeping
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3 of 5
Accounting
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3 of 5
Quickbooks
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3 of 5
Customer Service & Admin Support

Email Support
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4 of 5
Customer Support
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5 of 5
Microsoft Excel
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4 of 5
Data Entry
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5 of 5
Administration
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5 of 5
Microsoft PowerPoint
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4 of 5
Email Management
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4 of 5
Microsoft Office
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4 of 5
Microsoft Word
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4 of 5
Excel
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4 of 5
Customer Service
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5 of 5
Google Drive
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4 of 5
Google Docs
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4 of 5
OneDrive
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4 of 5
DropBox
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3 of 5
Photo Editing
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4 of 5
Google Calendar
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4 of 5
Google Sheets
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4 of 5

Experience

Company logo
2016 - 2019
Remitly Nicaragua
Team Manager

I was in charge of leading the content specialist's team who are in charge of creating new processes in the company, we were also in charge of testing these procedure/ processes before going live.

Company logo
2020 - 2023
ICANotes
Billing specialist II

A Support Medical Claims Specialist II provides assistance in processing healthcare claims, ensuring accuracy, compliance, and timely resolution.

Company logo
2023 - 2025
Call the call
Overnight Customer Service Manager

Managing the overnight Team: Hiring, training, and leading customer service representatives, ensuring they follow company guidelines and deliver excellent service.

Education

2009 - 2011
Manuel Olivares Rodriguez

Accounting technician certification obtained.

Languages

English

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

My Hobbies

    I'm someone who is always looking for areas of improvement, I love receiving and giving feedback when this could potentially improve any processes in a company. During my spare time I enjoy editing pictures and... More

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