Virtual Assistance | Appointent Setting / Call Center
Law Student | I've been in the customer service industry for over 4 years. I can handle customers inquiries, assisting with concerns and resolving issues either by face-to-face, phone, email or chat. My work... More
I take pride in providing excellent customer service and help them resolve their issues. Whether it was a technical problem, a billing question, or a product inquiry.
Cold calling, customer service and sales. I provided assistance to clients with their insurance policies, offered new policies and upgrades, and helped to resolve any issues or concerns they had.
Calling hot and warm leads and scheduling appointments for them with the agents. My job involved extensive communication with clients and maintaining a positive and persuasive attitude.
Email and calendar management. KPI management. Data preparation. Document preparation.
Generating and qualifying new leads. Developing and maintaining customer relationships. Promoting services.
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