Management, customer service, technical support, sales, advice, database, CRMs, text, email and phone conversations in both languages : Spanish and English.
I have skills, abilities and experience in direct sales, customer service and support, database management, work team management and supervising, design and application of business strategies, conflict resolution,... More
I´ve been working with several communication tools: GOOGLE MEET / WHATSAPP BUSINESS / ZOOM / SKYPE to have business meetings and trainings.
I´m able to manage efficiently multitasking environments, handling with text messaging, email and phone communications, setting priorities up, solving problems and supervising the work team.
*Design and management of commercial and academic strategies for the aeronautical educational sector. * Work team management * Aeronautical Instructor. *Sales and customer service.
*Management of work teams for the optimal use of airspace (Air Traffic Control) * Aeronautical Instructor *Operative customer service.
Quite an experience in diverse remote categories: Customer Support, Leads Generation, Cold Calls, Sales, Processing Documents, Appointment Setting, Administration Tasks, Insurance Management Training
Schedule all services in the main system (Smart Moving): Packing, Moving, Loading, and Unloading. Pre-confirm all services before the arrival of movers / Cmet clients. Monitor all trucks in real time
Pedagogical and andragogical teaching and learning methods, strengthening of techniques to achieve the educational fact both in the physical classroom and online, focus on strategies for the optimal use of time in relation to the acquisition of useful knowledge for any society in the world.
Understanding of the aeronautical industry and air services, specifically integrated traffic control, both in aerodromes and in the surrounding airspace, priority planning and decision execution.
Use of technological tools for efficient digital marketing, understanding of intelligent means to reach the target customer.
Appropriate language to develop an attractive and solid sales speech, warranty capacity and after-sales service.
Creation of database, organization in the sales process by route, area, type of client, schedule, among other aspects.
I like personal relationships through valuable conversations. It is interesting for me to be able to share with people who are smarter and more experienced than me. I really value being able to acquire knowledge... More
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