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Miguel Angel C.
I am offline now

activeStatusAVAILABLE TO WORKlocation icon Venezuela
I’m available for a long-term job

Management, customer service, technical support, sales, advice, database, CRMs, text, email and phone conversations in both languages : Spanish and English.

I can work as a
  • Virtual Assistant
  • Sales Representative
  • Customer Service Bilingual
Full Time
Dollar icon $1250 /Month

I accept:
    • Zelle
    • PayPal

This profile has been successfully verified with Linkedin
Miguel Angel is a morning Bird and wants to work during America/Caracas Time

About me

    I have skills, abilities and experience in direct sales, customer service and support, database management, work team management and supervising, design and application of business strategies, conflict resolution,... More

Skills

Communication

I´ve been working with several communication tools: GOOGLE MEET / WHATSAPP BUSINESS / ZOOM / SKYPE to have business meetings and trainings.

Customer Service & Admin Support

I´m able to manage efficiently multitasking environments, handling with text messaging, email and phone communications, setting priorities up, solving problems and supervising the work team.

Email Support
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4 of 5
Customer Support
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5 of 5
Microsoft Excel
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4 of 5
Data Entry
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5 of 5
Phone Support
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4 of 5
Microsoft PowerPoint
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4 of 5
Email Management
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5 of 5
Microsoft Office
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4 of 5
Microsoft Word
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5 of 5
Excel
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4 of 5
Customer Service
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5 of 5
Google Drive
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4 of 5
CRM
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4 of 5

Experience

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2015 - 2022
Centro de Intrucción Aeronáutica ICARO
CEO

*Design and management of commercial and academic strategies for the aeronautical educational sector. * Work team management * Aeronautical Instructor. *Sales and customer service.

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2004 - 2021
Instituto Nacional de Aeronáutica Civil
Operations Manager

*Management of work teams for the optimal use of airspace (Air Traffic Control) * Aeronautical Instructor *Operative customer service.

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2023 - 2024
Asegura Insurance Agency
Sales Manager

Quite an experience in diverse remote categories: Customer Support, Leads Generation, Cold Calls, Sales, Processing Documents, Appointment Setting, Administration Tasks, Insurance Management Training

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2024 - 2024
Move Central
Dispatcher

Schedule all services in the main system (Smart Moving): Packing, Moving, Loading, and Unloading. Pre-confirm all services before the arrival of movers / Cmet clients. Monitor all trucks in real time

Education

2006 - 2014
Universidad Central de Venezuela

Pedagogical and andragogical teaching and learning methods, strengthening of techniques to achieve the educational fact both in the physical classroom and online, focus on strategies for the optimal use of time in relation to the acquisition of useful knowledge for any society in the world.

2012 - 2015
IUAC "Miguel Rodríguez"

Understanding of the aeronautical industry and air services, specifically integrated traffic control, both in aerodromes and in the surrounding airspace, priority planning and decision execution.

Certifications & Courses

2016 - 2016
Marketing Digital

Use of technological tools for efficient digital marketing, understanding of intelligent means to reach the target customer.

2016 - 2016
Atención al Cliente

Appropriate language to develop an attractive and solid sales speech, warranty capacity and after-sales service.

2017 - 2017
Sistema de Gestión de Ventas

Creation of database, organization in the sales process by route, area, type of client, schedule, among other aspects.

Languages

English

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

My Hobbies

    I like personal relationships through valuable conversations. It is interesting for me to be able to share with people who are smarter and more experienced than me. I really value being able to acquire knowledge... More

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