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Mike M.
I am offline now

activeStatusAVAILABLE TO WORKlocation icon Colombia
I’m available for a long-term job

I'm a historian and I'm currently searching for a job offer

I can work as a
  • Virtual Assistant
  • Customer Support
Full Time
Dollar icon $900 /Month

I accept:
    • Wire Transfer

This profile has not been socially verified yet
Mike is a morning Bird and wants to work during America/Bogota Time

About me

    In my job experience, I have developed some soft skills like multitasking, problem-solving, effective communication, teamwork, and decision-making. Besides that, other soft skills that I have improved in my... More

Skills

Customer Service & Admin Support

Email Support
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4 of 5
Customer Support
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5 of 5
Microsoft Excel
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4 of 5
Data Entry
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4 of 5
Microsoft PowerPoint
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4 of 5
Research
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5 of 5
Email Management
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4 of 5
Microsoft Office
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4 of 5
Microsoft Word
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4 of 5
Excel
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4 of 5
Customer Service
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5 of 5
Google Drive
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4 of 5
Google Docs
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4 of 5
Google Calendar
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4 of 5
Google Sheets
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4 of 5
Design & Multimedia

Canva
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3 of 5

Experience

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2018 - 2019
Independent
Personal assistant

I was a teacher assistant, so I was in charge of his agenda related to classes, meetings and grade reporting due dates. Also, I helped him with some helpful tasks related to his PhD projects.

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2020 - 2021
Webhelp - OneLink
Quality analyst

Make sure to evaluate and verify the quality of the internal procedures developed by agents of the company, lead meetings to discuss quality with other staff members in order to calibrate them.

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2021 - 2022
Lean Staffing Solutions
Logistic coordinator

Finding empty trailers to then setting appointments for truck loads, and also handling logistic information in files.

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2022 - 2023
GovAssist LLC
L1 Customer Service Representative

Help and guide clients during the whole process of getting a Visa. Get in touch with clients via email, chat, and phone calls.

Languages

English

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced
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