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Mirna A.
I am offline now

activeStatusAVAILABLE TO WORK
I’m available for a long-term job

Customer service representative and advertising digital graphic designer

I can work as a
  • Data Entry Specialist
  • Call Center Agent
  • Virtual Assistant
Full Time
Dollar icon $900 /Month

I accept:
    • Wire Transfer
    • PayPal

This profile has not been verified yet
Mirna is a morning Bird and wants to work during America/Mexico_City Time

About me

    Dedicated data entry/claim specialist in the Qorum company. Customer Service professional with knowledge of service delivery and proven multitask abilities. Committed to maintaining professional relationships to... More

Skills

Communication

We used this applications a lot in my previous job to communicate with our supervisors, to ask for information and help each other in any issues we might have.

Zoom
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4 of 5
Skype
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4 of 5
Slack
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4 of 5
Customer Service & Admin Support

I have experience on virtual assistant also sending emails to send tickets, research for information to brind to the customer, update customer's information and provide support by phone for any issues

Email Support
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4 of 5
Customer Support
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5 of 5
Data Entry
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4 of 5
Administration
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4 of 5
Phone Support
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4 of 5
Research
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4 of 5
Admin Support
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4 of 5
Customer Service
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5 of 5

Experience

Company logo
2021 - 2021
Marketing Storm Leads
Sales associate

Provided positive first impressions to welcome existing, news and potential customers. Achieved perfect attendence and on-time record. Increased sales by offering advice on purchases products.

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2021 - 2022
Qualfon
Customer service representative

Clarified customer issues and determined root cause of problems to resolve product or service complaints. Maintained customer satisfaction. Update customers information. Resolving cusotmer's complains

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2016 - 2018
Teleperformance
Customer service representative/reservations

Answered product and service questions, suggesting other offerings to attract potential customers. Recommended products to customer, throughtly explaining details.

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2022 - 2023
Qurum
Virtual Assistant/Claims Assitant

Data entry, I create charts for the patients, verifying insurance, updating patients information. Provide the most accurate information needed, Daily work with outlook, sfax, excel, vonage, teams.

Education

2010 - 2014
UCIC Escuela de Creativos

Adveriting and digital graphic. I have work as a Public relations and freelancer as a designer.

Languages

English

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

My Hobbies

    I like to read when i have time I like to watch series or movies. I just started my own business for advertising so one of my passions is to do designs. I love to spend time with my family and find activities that... More

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