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Naylea D.
I am offline now

activeStatusAVAILABLE TO WORKlocation icon Dominican Republic
I’m available for a long-term job

Customer Support and Sales Specialist with more than 2 years of experience.

I can work as a
  • Virtual Assistant
  • Customer Support
Part Time
Dollar icon $500 /Month

I accept:
    • PayPal

This profile has been successfully verified with Twitter and Linkedin
Naylea is a morning Bird and can work anytime

About me

    Service has been my passion since the day I realized that I can make a real impact in people’s lives, and working in this field enabled my strongest skill sets to shine. I have great relationship building skills,... More

Skills

Accounting

Bookkeeping
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Accounting
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Communication

Skype
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Experience

Company logo
2020 - 2021
Teleperformance
Sales Service Representative

-Responsible for receiving and making customer calls (inbound, outbound) -Follow up on customer requirements -Explain functions and redirect objections to get sales

Company logo
2021 - 2021
OutPLEX
Bilingual Customer Service Representative, Travel Agency

- Handle incoming customer requests via chat -Resolve all customer service challenges in a timely manner and assist in negotiations with new customers

Company logo
2021 - 2022
Teleperformance
Customer Sales Representative

-In charge of receiving customer chats and emails - Follow up on customer requirements - Resolve verification's issue

Company logo
2022 - 2022
FLASH
Sales Support Specialist

• Supporting regional managers on building opportunities and quotes • Hand-to-hand communication with regional managers to modified or update quotes

Education

2022 - 2022
UNPHU College

Doctor of Medicine career in progress.

2016 - 2020
Mis Estrellas

Optional Departure: Humanities and Modern Languages (English)

Certifications & Courses

2017 - 2018
Juvenile Speech

Dominican School of Oral Communication (EDOCO)

Languages

English

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

My Hobbies

    Although I am deeply passionate about my job, I’m also passionate about reading! So if you have any recommendations, want to rant about books or discuss quality customer service, feel free to contact me.

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