Freelancer, Telemarketing, Cold-Calling, Customer Service, CRM & Docs Reporting
I have experience as a Virtual Assistant for a real estate agent, managing leads, emails, and agent outreach. I also served as an Administrative Assistant for a Chicago medical interpreter training company and as a... More
Managed operations, customer service via email, phone, SMS, social media, onboarding, spreadsheets, automations, and scheduling, improving communication and efficiency.
Assisted in managing 75+ cases, client calls, insurance adjusters, document drafting, data organization, and follow-ups, ensuring efficient case progression and client satisfaction.
Higher technician on Languages (English)
60-hour training in medical interpretation. This training included the roles of the interpreter, modes of interpretation, laws and regulations such as HIPAA.
I consider myself a fast learner so I like to learn new things. I like to check my social media, I'm a big fan of Twitter so I'm always checking to see what's new and the trending topics.
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