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Roberto Z.
I am offline now

activeStatusAVAILABLE TO WORKlocation icon Nicaragua
I’m available for a long-term job

Experience in sales, hospitality, remote work, customer services and tourism

I can work as a
  • Virtual Assistant
  • Admin Support
Full Time
Dollar icon $1500 /Month

I accept:
    • Payoneer
    • Wire Transfer

This profile has not been socially verified yet
Roberto is a morning Bird and can work anytime

About me

    I have a bachelor's degree in Business Administration and have had work experience in the following fields: Sales, Hospitality, Education (Remote Work), Property Management (remote work), Customer Service (remote... More

Skills

Customer Service & Admin Support

Throughout my work experience I've been able to enhanced my knowledge of the aforementioned programs, some more than others - however, I'm a quick learner and I'm always willing to learn new things.

Email Support
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4 of 5
Customer Support
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4 of 5
Microsoft Excel
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3 of 5
Data Entry
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2 of 5
Administration
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4 of 5
Phone Support
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4 of 5
Microsoft PowerPoint
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4 of 5
Research
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3 of 5
Admin Support
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4 of 5
Email Management
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4 of 5
Microsoft Office
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4 of 5
Microsoft Word
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4 of 5
Excel
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3 of 5
Customer Service
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4 of 5
Hotjar
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1 of 5
Google Drive
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4 of 5
Google Docs
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4 of 5
OneDrive
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3 of 5
DropBox
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4 of 5
Photo Editing
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1 of 5
Market & Product Research
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1 of 5
Apptivo
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1 of 5
Pure Chat
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1 of 5
Agile CRM
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4 of 5
Bitrix24
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1 of 5
ChatBot
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1 of 5
Freshchat
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1 of 5
LiveAgent
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Live Chat
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Live Chat
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Monday.com
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Podio
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Sendinblue
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CRM
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1 of 5
Freshsales
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1 of 5
Freshdesk
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1 of 5
Google Calendar
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4 of 5
Google Suite
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4 of 5
Insightly
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1 of 5
Pipedrive
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1 of 5
Sugar CRM
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1 of 5
Hubspot
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3 of 5
Nimble
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1 of 5
Nutshell
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1 of 5
LiveChat
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1 of 5
Google Sheets
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4 of 5
Salesforce Sales Cloud
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3 of 5
Sales & Marketing

Google Adwords
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2 of 5
Sales Representative
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4 of 5
Lead Generation
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Cold Calling
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3 of 5
Sales
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4 of 5
Sales Representative
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4 of 5

Experience

Company logo
2007 - 2008
Nicaragua Developments, S.A
Executive Assistant

Worked directly for the Chairman of the company, scheduling meeting, handling hotel and travel for entire company, expense report, overseeing in-country events as well as intenational events.

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2008 - 2010
Hotel Hilton Princess Managua
Accounts Manager

In charge of overseeing top accounts from Hotel which included: Government institutions, NGO's (Non-profit organizations) and Embassies. Made sure that each account was committed to our services.

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2010 - 2012
Nicaragua Developments, S.A
Director of Sales

Selection, recruitment and training of sales team - preparing sales budget and implementing it alongside our marketing strategy, hosting in-country discovery tours and attending international fairs.

Company logo
2012 - 2014
Milagro Del Mar Beach & Golf Resor
Director of Sales

Selection, recruitment and training of sales team - preparing sales budget and implementing it alongside our marketing strategy, hosting in-country discovery tours and attending international fairs.

Education

1993 - 1997
Miami Coral Park Senior High

Completed my 4 years in high school and graduated

1998 - 2000
Miami Dade Community College

Attended on and off 2 years at this community college but was unable to complete my associates in arts

2002 - 2004
UAM

Graduated university and received my bachelor's degree in Business Administration

Languages

English

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

My Hobbies

    My hobbies are reding books and watching/playing sport, along with spending time with my family. My passion is travel and experience new cultures

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