Sara J. I am offline now
AVAILABLE TO WORK
ColombiaPhysical engineer with experience in Biophysics and Customer Service.
I can work as a
- Virtual Assistant
- Customer Service Bilingual
- Online and Remote Tutors
$2000 /Month I accept:- PayPal
- Wire Transfer
- PayPal
- Wire Transfer
About me
Physical Engineer with a Master’s in Physics. Skilled in virtual platforms and database management. Customer Support Supervisor at ICANotes, leading a multichannel team. Research background in biological sciences.... More
Skills
Academic Educators
I possess a solid foundation in the sciences, with in-depth knowledge of physics and mathematics, as well as a strong background in biology acquired through the focus of my master's research.
Communication
Complete knowledge of the use of virtual platforms for dealing with customers and solving problems.
Experience
Science Clubs Colombia Digital Edition
Teaching Assistant
Led engaging class activities, supported student-centered plans, applied effective classroom management, and provided personalized instruction to meet individual learning needs.
Universidad Nacional de Colombia
Teaching Assistant
Supported lesson planning, led engaging activities, ensured a safe environment, handled admin tasks, gave individualized help, and showed strong organizational and communication skills.
Engrow
Virtual Assistant
Maintained accurate support records, organized customer data efficiently, and used project management tools to handle multiple tasks and streamline workflows.
ICANotes
Support Supervisor
Led 20+ reps in a high-volume center, improved KPIs, coached staff, drove SOPs, optimized tools and workflows, and ensured SLA compliance across phone, email, and chat channels.
Education
National University of Colombia
Due to the versatility that physical engineering offers, I had the opportunity to work in a biophysics laboratory where I gained experience not only in biology but also in customer service, I consider that I do my best trying to solve customer problems.
Languages
English
Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced
Spanish
Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced
German
Overall skills: Intermediate
Written Level: Intermediate
Spoken Level: Intermediate
My Hobbies
I am always reading about the news of the world, I consider that it is necessary to have knowledge, even in a small quantity, of the political and economic situations of the countries.
Hourly Rate (USD):
$12.5
Experience:
5 years
English Level:
Advanced
Availability:
160+ hrs/month
Education:
Graduated
Currently Employed:
Yes
Monthly Salary:
Negotiable
Looking for:
Long-term job
Can Work Immediately:
No
Sara J.
General Information
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