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Yusy Estela M.
I am offline now

activeStatusAVAILABLE TO WORKlocation icon Colombia
I’m available for a long-term job

Multitasking Assistant/ Customer service representative

I can work as a
  • Virtual Assistant
  • Copywriter
  • Customer Support
Full Time
Dollar icon $600 /Month

I accept:
    • PayPal

This profile has been successfully verified with Facebook
Yusy Estela is a morning Bird and wants to work during America/Bogota Time

About me

    Assistant for backoffice and frontdesk(at telephone, chat or videoconference). Excellent skills for an active listening, empathy with people and focused on issues resolving. Abilities for scheduling, desk... More

Skills

Accounting

I've been accounts payable and receivable clerk. Quickbooks experience

Bookkeeping
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4 of 5
Accounting
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4 of 5
Quickbooks
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4 of 5
Communication

Google Hangouts
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5 of 5
WebEx
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5 of 5
Zoom
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5 of 5
Skype
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5 of 5
Other Tools
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5 of 5

Experience

Company logo
2022 - 2023
Sutherland
Customer support and sales representativ

- BPO industy. Associate for Telco campaign(AT&T) - Customer service and cross sales duties - Inbound calls management - CRM/Opus/C360 and others systems handling

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2021 - 2022
Holcim/Lafarge
Jr Payroll Analyst

- Payroll frontdesk analyst for Holcim/Lafarge - Customer service and administrative duties - Inbound calls management (from Us/Canada employees) - CRM/cytrix/Oneservice and others systems handlin

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2021 - 2021
Access Insurance
Bilingual Agent

- BPO Industry. AllState vehicle Insurance - Leads getting. Sales duties - Outbound calls management - DYL/Zoiper/Sunbizz and others systems handling

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2020 - 2023
Internet Platforms
Virtual Assistant

- Freelance by procject - Appaen/Lionbridge/Fiverr/ platforms - Scheduling, event management (priorization, cancellation, notification). Billing, Filling, dataentry, Reports, content creation.

Education

1987 - 1993
Liceo nacional Soledad Acosta de Samper

I studied the High school in the institute mentioned

2021 - 2022
SENA

I am currently study MULTIMEDIA PRODUCTION at SENA

Languages

English

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Intermediate

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

My Hobbies

    I enjoy reading or researching on topics that challenge my learning. I have great esteem for the spiritual and the ethical, which makes me a better human being daily. I'm currently studying multimedia production,... More

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