I'm dedicated to the data protection tecnologies ensuring a great service
I have worked on renown companies as Nextel, Cablevisión, Telecom and Tenaris as Backup Administrator with a long career of ServiceDesk so I am used to be dealing with multiple partners to reach a common goal

Analysis and derivation of cases Create and maintaining a knowledge base to improve the first call resolution cases rate Operation of business tools Mentoring new Operators

Creating Reports to enhance the Backup operation Operate and execute new backup orders Run on demand restore operations Import data from old tapes into new technologies
Hire outsource services for certificate disposal of data Manage the Physical Library of DataTapes for offsite copies to comply SOX regulations Reengineering for backup strategies for new systems

Upgrade the systems to avoid new vulnerabilities Consultation source for new backup jobs Have regular meetings of changes with the operations teams
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