Psychologyst with solid experience as a Virtual Assistant and Customer Service working remotely with US companies
7+ years experience working as a Customer Service representative in the call center industry (Sales support, online order modification, health Insurance ) through BPO with US population in English and Spanish through Chat and Voice. Also as a Virtual Assistant, working remotely with US companies, start ups.
International Customer Service Manager
Experienced professional leading international customer service teams, focused on delivering exceptional experiences across multicultural markets. Skilled in managing customer service operations, conflict resolution, developing continuous improvement strategies, and optimizing processes to enhance customer satisfaction and operational efficiency.
English Teacher, Recruiter, Manager and Coach
Passionate Leader, committed to helping others and Delivering results. Positive attitude and Creative Mindset.
Entrepreneur with customer service experience.
I studied Culinary Arts at la Academia Panamericana de Arte Culinario in El Salvador. I consider myself an entrepreneur who likes challenges, have motivation on learning new things everyday, and likes to intercat with other people. I was able to start as a Co-owner and Co-founder, an Ecommerce clothing company called Not Your Friend.
I’m a lawyer, I’m passionate about tech law, corporate law, IP and human rights.
I studied law and I got a postgraduate degree in business law. I worked for the Supreme Court of Justice of El Salvador for almost 7 years. I'm currently working for pGS360 a US-based company.
I have experience in several roles such as back office, QA, Customer Support, Et
Detail-oriented professional with over five years of experience in healthcare claims, case coordination, and patient support. Experienced in managing cases from intake through resolution, coordinating with patients, providers, and insurance carriers to ensure timely follow-up, accurate documentation, and successful outcomes. Skilled in claims processing, insurance verification, issue resolution, and CRM management while maintaining HIPAA compliance. Fluent in English and Spanish, with strong communication, organizational, and problem-solving skills. Seeking a Case Manager or Care Coordinator role where I can leverage my experience to support efficient case management and deliver exceptional client service.
Bachelor's degree in Marketing with a Master in Digital Marketing.
I am a self-motivated and quick-learning marketing graduate with experience in communications, administrative assistance, and sales, backed by four years of professional experience. Throughout my career, I have had the opportunity to work in diverse industries such as BPO, contact centers, and global events.
Administrative Assistant
I am a bilingual professional with several years of experience as a Medical Interpreter and in customer service. Throughout my career, I have provided accurate real-time interpretation between English and Spanish, ensuring clear communication between patients and healthcare providers. My responsibilities have included scheduling appointments, documenting information, handling sensitive and confidential data, resolving customer inquiries, and maintaining high-quality service in fast-paced environments. I have developed strong communication, organizational, multitasking, problem-solving, and time management skills. I am proficient in Microsoft Office (Word, Excel, PowerPoint), Google Workspace, and virtual communication platforms. I am adaptable, detail-oriented, and enjoy collaborating wit
Operations, customer service, and executive support professional
Operations and customer service professional with over 8 years of experience supporting international teams in customer service, workforce management, scheduling, forecasting, and administrative operations. I began my career as a Customer Service and Tech Support Representative, where I developed strong communication and problem-solving skills. I later transitioned into workforce coordination, managing schedules, analyzing performance data, creating SOPs, supporting executive teams, and overseeing invoicing processes for U.S. clients. I enjoy bringing structure to fast-paced environments, improving workflows, and ensuring projects stay organized while delivering excellent customer and stakeholder support.
I am currently processing contract from retailers from AUS & NZ with epay
Quality Analyst and Back-Office Specialist with 7+ years of experience in BPO environments supporting U.S.-based clients. Skilled in customer data management, email communication, process compliance, and CRM systems. Detail-oriented and proactive professional.