Business administration with focus on Logistics, HR and Customer Service
Detail-oriented Business Administration graduate with 2+ years of experience in logistics coordination and a proven track record in process automation, consistent follow-up and excellent customer service.
Customer service on areas like sales & logistics, scheduling and keeping agendas
•Drafting, distribution, compilation, storage and maintenance of product documentation for our clients.•Control and updating of documentation records.•Customer service relevant to logistics and documentation. •E-mails management, filing, registration of messages.•Control and update of records.•Management of filing systems.•Management of personnel data.•Billing.•Customer service.•Collection and review of credit invoices.•Sales focus on social events.•Plan and coordination of social events.

I oversee operational strategies, manage teams, ensure regulatory compliance, and drive growth across businesses.
With over 10 years' of diverse experience, I've managed teams, optimized processes, and led strategic growth initiatives. From teaching to Head of Operation roles, my focus remains on driving efficiency and achieving results.

International Business Administration , Administrative procedures
Degree in International Business Administration with experience in administration and developing projects as a project leader in different areas (freelance). Master's degree in technologies for education with experience in platform implementation. Medium experience in marketing with adobe certifications. DAF certification (german)
Data analyst expert in AI solutions and create strategic dashboards
Im a data analyst and opperations support specialist with extensive experience in optimizing productivity though massive database management and automation. During my tenure at ATT, I led the transition for over 2k employees from office work to work from home.As well developed internal scorecards for multiple teams to have metrics visibility realtime and holiday payout automation based on time cover. My experience ranges from KPI management and reducing operational atrition at Telvista to designing dinamyc layouts for realtime headcount and metrics management. Im an expert on tools such as Excel, Power Bi, Power automate and call center tools such as Avaya, IEX Workforce management.
Administrative support, document management, scheduling and data management.
Experienced administrative professional with 15+ years in document management, data entry, purchasing coordination, and customer service. Proficient in Microsoft 365, Google Workspace, Canva, and digital collaboration tools. Strong organizational skills, attention to detail, and commitment to efficiency. Successfully manages library operations and administrative tasks at a Montessori school. Skilled in cataloging, inventory, and documentation processes. Excel in delivering accurate, efficient, and confidential support in on-site and remote settings.

Operations & Project Manager
Executive Assistant for the CEO - DCM (USA) Last Mile Delivery Manager - Zubale (Mexico) Project Operations Manager - Funnel Empire (UK) Growth & Operations Manager - Grido (USA) Operations Project Manager - Mi! (USA)
Versatile Operations & Admin Manager with extensive experience in team leadershi
Professional with a comprehensive background in business operations, spanning from frontline service to senior management. I have successfully managed operational and administrative workflows as an Operations and Administrative Manager while maintaining hands-on experience in warehouse logistics as a Warehouse Manager. My trajectory includes a strong focus on sales and high-quality customer service, complemented by experience in administrative assistance and human resources functions. I am a highly adaptable professional capable of streamlining processes, improving team efficiency, and overseeing diverse business areas effectively.
Database management, virtual real estate consulting, CRM (HubSpot)
I am an investment specialist at a real estate sales firm. I work remotely, generating appointments using the HubSpot CRM, transcribing forms and client data sheets, and finalizing sales.
Spanish Transcriptor, Translator, Narrator, Over voice, Virtual Assistant
I have a BA of Music, with experience in spanish Teaching, Transcriptor, Voice Over and Translate. I'm a very organized person who loves working and makes costumers to reach their goals.