37 workers recommended for you

Operations Manager Team Lead Compliance & QA Risk & Fraud Analyst Customer Service & Appointment Setter

Experienced virtual/remote assistant and customer support professional with a focus on providing high-quality service and attention to detail. Skilled in English and Spanish with strong writing abilities and adaptability to challenging situations.

I'm Katherine Zelaya from Nicaragua, I've been working with international companies around 8 year's, as a customer service representative, sales agent, Retention support, Team manager, risk investigator and now as a executive - virtual Assistant.

I’m a coordination and operations specialist with hands-on experience in team leadership, dispatch logistics, and appointment scheduling. Most recently, I worked as a Team Leader at Alia Services, where I oversaw daily operations, delegated tasks, and helped improve team KPIs through clear communication and structured workflows.

Resourceful, performance-driven professional with experience in customer support, legal case management, and quality assurance. Known for improving processes, boosting client retention, and proactively identifying risks. A collaborative problem-solver who connects teams, clients, and leadership with precision and empathy.

Detail-oriented and highly motivated Virtual Assistant with solid experience in customer service, administrative support, and remote operations. Skilled in handling insurance processes, document management, and client engagement.

Over the past decade, I've gained extensive experience in roles such as Customer Support, data entry, tech support, social media management, and personal/executive assistant. I've worked with diverse teams and projects, making me a highly trustworthy and engaged professional.

Bilingual Agronomy Technician with demonstrated experience in sales, strong adaptability, problem-solving skills, seeking opportunities as a Virtual Assistant or in Data Entry roles.

As an accountant technician I have applied my knowledge working for Hotel Crowne Plaza Managua moving after a couple of years into the BPO industry to build a strong customer service foundation, combined with my soft skills to jump into freelance market to offer my services and expertise.

Started as a customer service agent for 2 years, since then been developing different roles like tecnical support agent, administrative assistant in a Law firm, Medical VA for a gastroenterlogy clinic and personal VA for an insurance company.