Virtual Assistant | Support Services, Insurance| Law | Risk Investigation |
I'm Katherine Zelaya from Nicaragua, I've been working with international companies around 8 year's, as a customer service representative, sales agent, Retention support, Team manager, risk investigator and now as a executive - virtual Assistant.
Customer service expert
Experience as a customer service agent and subject matter expert for a All-in-one POS company, brief management experience within the same company and curretly working as a Virtual Assistant/Customer service agent role
I support business management and international growth
Experienced in human resources, administrative, and student engagement. Proven ability to support recruitment processes, coordinate marketing campaigns, and manage administrative tasks in fast-paced, multicultural environments.
Virtual Assistant with experience in insurance, admin tasks, and support.
Detail-oriented and highly motivated Virtual Assistant with solid experience in customer service, administrative support, and remote operations. Skilled in handling insurance processes, document management, and client engagement.
Psychologist working bilingual customer service specialist, administrative and HR Assistant, appointment setter and followup (cold calling)
Im a psychologist, with experience in clinical and educational psychology, also worked in customer service, handling administrative task (bilingual) and appointment setter.
I provide administrative support in coordination, invoicing, and customer ser.
Experienced Business Administrator with 2 years of experience as an Administrative Assistant at MoonDesk Media. Skilled in financial control, advanced Excel, QuickBooks, and basic website maintenance.
Setter & assistant: built mentorship, booked, replied, and created.
Motivated and versatile Virtual Assistant with experience supporting info product creators. Successfully built and structured a full mentorship program, managed client scheduling, responded to inquiries, created engaging content, and performed lead qualification (setter tasks). Worked directly with a digital entrepreneur, contributing to the automa
Virtual Assistant, Personal Assistant, Customer Service, and Data entry.
Over the past decade, I've gained extensive experience in roles such as Customer Support, data entry, tech support, social media management, and personal/executive assistant. I've worked with diverse teams and projects, making me a highly trustworthy and engaged professional.
Marketing degree with over 10 years experience in management and customer care
I began my professional journey as an Administrative Assistant for the local newspaper, where I honed my organizational and communication skills. I advanced to the role of Office Administrator at a consulting firm, gaining valuable experience in managing operations and supporting business growth.
Accountant technician
As an accountant technician I have applied my knowledge working for Hotel Crowne Plaza Managua moving after a couple of years into the BPO industry to build a strong customer service foundation, combined with my soft skills to jump into freelance market to offer my services and expertise.