Psychologist working bilingual customer service specialist, administrative and HR Assistant, appointment setter and followup (cold calling)
Im a psychologist, with experience in clinical and educational psychology, also worked in customer service, handling administrative task (bilingual) and appointment setter.
Experienced VA, customer service, technical support agent.
Started as a customer service agent for 2 years, since then been developing different roles like tecnical support agent, administrative assistant in a Law firm, Medical VA for a gastroenterlogy clinic and personal VA for an insurance company.
I’m a Quality Assurance Analyst specializing in legal operations.
Resourceful, performance-driven professional with experience in customer support, legal case management, and quality assurance. Known for improving processes, boosting client retention, and proactively identifying risks. A collaborative problem-solver who connects teams, clients, and leadership with precision and empathy.
Marketing degree with over 10 years experience in management and customer care
I began my professional journey as an Administrative Assistant for the local newspaper, where I honed my organizational and communication skills. I advanced to the role of Office Administrator at a consulting firm, gaining valuable experience in managing operations and supporting business growth.
Specialist in operational coordination, administrative management, and remote support
'A professional with over 20 years of experience in project coordination, virtual assistance, and administrative management, working in both in-person and remote environments. I have led recruitment processes, team coordination, schedule tracking, document control, and customer service. My background includes B2B consultative sales, calendar management, and sales prospecting. I am proficient in tools such as GoHighLevel, HubSpot, Apollo.io, Google Workspace, Microsoft Office, Google Sheets, and CRM systems. I have managed projects across the construction, education, technology, real estate, telecommunications, and digital services sectors, distinguishing myself by optimizing processes, meeting KPIs, and ensuring efficient, results-oriented operations.'
I'm a college graduate with a Bachelor's in Business Administration. I do admin assist and customer communication.
Experienced virtual/remote assistant and customer support professional with a focus on providing high-quality service and attention to detail. Skilled in English and Spanish with strong writing abilities and adaptability to challenging situations.
Accountant technician
As an accountant technician I have applied my knowledge working for Hotel Crowne Plaza Managua moving after a couple of years into the BPO industry to build a strong customer service foundation, combined with my soft skills to jump into freelance market to offer my services and expertise.
I have experience in customer service, technical support, ba
I have several years of experience in customer service, technical support, back-office operations, and administrative support. Throughout my career, I have worked with both financial and medical accounts, assisting customers, resolving complex issues, managing documentation, and ensuring that daily operations ran efficiently. After demonstrating strong performance, I was promoted to a trainer role, where I was responsible for onboarding, coaching, and supporting new employees while helping them develop the skills needed to succeed. I also expanded my experience by working in the insurance industry, where I handled quotes, endorsements, proposals, ACORD forms, ID cards, and binders. These experiences have allowed me to develop strong communication, leadership, problem-solving, time management.
I work as a freelance Virtual Assistant, providing administrative support
Bachelor's Degree in Public Accounting and Finance with over 8 years of experience in administrative support, customer service, process coordination, and information management. Experienced working in both corporate and remote environments, providing organized administrative support, maintaining accurate records, coordinating tasks, and delivering professional customer assistance.
Virtual Assistant, Personal Assistant, Customer Service, and Data entry.
Over the past decade, I've gained extensive experience in roles such as Customer Support, data entry, tech support, social media management, and personal/executive assistant. I've worked with diverse teams and projects, making me a highly trustworthy and engaged professional.