Administrative Assistent
As a young professional with substantial experiences, my proficiency in English and Spanish has afforded me valuable opportunities in the job market. Specializing in administrative and commercial sectors, I have developed strong communication skills with both external and internal clients, along with the ability to efficiently solve problems

I am a Bilingual Engineer, with an interest in Materials Science and Technology
I graduated from the Simon Bolivar University as a Materials Science Engineer, I've kept up my studies through online edX courses.

Chemical Engineer
My professional experience started as an HSE Analyst. Next, I worked as technical sales representative in different companies, some of my functions being customer prospecting through the development of territorial plans, development of work schedules and visits, compliance with established budgets, overall management of corporate accounts.
Bachelor Degree In International Studies with experience in Customer Service.
As an International Studies field, I have been working for several companies around the world for many fields such as, Real Estate, Insurance Companies and Marketing. I consider myself very friendly and fast-learner looking for new opportunities to keep developing and growing as a professional and on my experience to provide smart solutions.
Specialized in comprehensive pre-sales and post-sales support
A professional with training in customer service and psychology, fluency in English, and practical experience in the operational and strategic management of customer experience (CX) since March 2024. Specialized in comprehensive pre-sales and post-sales support, utilizing platforms such as Zendesk .
I have a bachelor of Direction and graphic design,network management,branding
With a Bachelor's degree in Direction and Graphic Design and additional training in community management, I bring a unique skillset to visual communication. My experience encompasses work with the National Museum of Art, where I honed my abilities in briefing, layout design, sketching, and creative problem-solving.
Experience in Quality Analist, Performence Analist and customer service
Dedicated professional with over 5 years of experience in customer support, data analysis, and quality assurance within the BPO industry. Skilled in performance analytics, KPI monitoring, quality auditing, and creating effective action plans. Proven ability in team leadership, coaching, and training across multi-regional teams.
Sales Development Expert
Seasoned customer service representative with diverse experience in escalated customer relations and demonstrated strengths in sales. Methodical, bilingual, established professional with excellent written communication skills.
Architect | Drafter | Property Manager | Construction | Designer | 3D Modeler
I graduated High school in Miami in 2008, then continued my higher education in Honduras. Graduated as an architect in 2015, and later got a certificate in BIM. I've worked on and off as an architect while working for US based companies dedicated to real estate, construction and property management.

Degree in Communication, Appointment Setter, VA, Healthcare Specialist.
Graduated from URBE as a bachelor of science in communication, 12 years of experience in radio, TV voice over. 2 and half years of experience as an appointment setter working with different niches. Specialized in Healthcare Compliance and Healthcare Insurance Billing.