Customer service involves helping customers, solving problems, build trust.
I have built a strong professional career in customer service, sales, and account management, excelling in handling escalations, booking travel packages, resolving billing issues, and providing exceptional support. Your skills reflect reliability, communication, and a passion for delivering top-tier client experiences.
Assist customer sets appointment, support sales and manage accounts find leads.
Have experience as a professional account specialist managing accounts and resolving issues to maintain client satisfaction. As a sales representative, I engage with customers and achieve sales goals. In customer service I provide solutions and as a collection specialist I handled overdue accounts and negotiated payment and make arrangements.
I am a dependable and service-oriented professional with a diverse
Customer-focused professional with experience in transportation, hospitality, and aviation support. Skilled in delivering excellent service, resolving issues, and ensuring customer satisfaction. Strong interpersonal skills with a background in soft sales, client engagement, and efficient service delivery.
Bachelor's degree in criminology, specializing in Public Security
Bachelor's Degree in Crminology Higher University Technician as Investigative Police Specialization in National and Regional Security Analysis I worked in a government agency in Mexico for more than 9 years investigating federal crimes, collecting, disseminating and analyzing information to develop intelligence products.
Appointment Setter & Virtual Customer Service Rep | Soft Sales Specialist
Experienced in Account Management, Appointment Setting, Virtual Assistance, Soft Sales, and Customer Service. Skilled at building client relationships, handling support inquiries, scheduling, and driving customer satisfaction. Strong communicator with a focus on retention, upselling, and delivering tailored service.
Sales, advertising and public relations.
Accounting Assistant 03/2022- 06/2022 - Accounting Assistant, returns, payroll, Excel. Sales Control Rx 07/2023- 10/2023 - Medical equipment sales, catalog development, advertising management, organization, and invoicing. Sales Grupo Textil del Caribe 10/2023- 10/2024 - Preparation of schedules, customer relations, registration processing, and sa
Medical admin expert in billing, authorizations, and patient support.
I have over 10 years of experience in medical administration, including scheduling, insurance verification, referrals, authorizations, and billing support. I specialize, patient coordination, and resolving claim issues, helping clinics run efficiently and improving the patient experience.
Bachelor’s Degree in Business Innovation and Marketing
Bachelor’s Degree in Business Innovation and Marketing from UTBB (2020–2025), with practical experience in customer service and branding. During my studies, I collaborated with a local printing company, managing orders and internal processes, and with a marketing agency, developing brand identities and managing digital content for various brands.
I've worked as a receptionist in a gym and call center for the same gym
Dedicated Customer Service professional with fluency in English and Spanish. Proven track record of providing exceptional service and resolving customer inquiries efficiently.
Telemarketer for sales, appoinment setting and customer specialists
With over five years of experience in sales, appointment setting, and customer service, I deliver tailored services that drive business success. I excel in strategic planning, relationship building, and managing appointments to boost productivity and client satisfaction. Committed to understanding client needs and providing personalized solutions,