Human Resources professional with over 4 years of experience.
Soft Skills: Critical Thinking, Strategic Planning, Effective Communication, Interviewing Skills, Problem-Solving, Time Management, Relationship Building. Hard Skills: Human Resources Management, Talent Acquisition, ATS/HRIS Handling, Performance Evaluation, Report Generation, Talent Human Resources professional with over four years of experience in Talent Acquisition, recruitment coordination, onboarding, and people management. Experienced in managing full-cycle and high-volume recruitment processes, candidate sourcing and screening, hiring documentation, recruitment audits, and performance management support. Proficient in ATS and HR systems, with strong skills in communication, organization, problem-solving, and process improvement. Proven ability to manage multiple recruitment projects.
Sourced candidates using LinkedIn Recruiter and Boolean, Screening interviews
1 year of experience of Recruitment and Talent Acquisition with proven full-cycle recruiting experience in high-volume, fast-paced environments. Skilled in candidate sourcing (LinkedIn Recruiter, Boolean search), English phone screening, and pipeline management, with a track record of managing 1,200+ candidates, conducting up to 80+ daily screening interviews, and sustaining daily outreach to 100-200 candidates across multiple client accounts.
I have one year of experience in the BPO industry, providing customer service.
I have one year of experience as a Medical Scheduler at Uromedix and four months of experience as a Medical Scheduler at Palm Beach Urology. My experience focuses primarily on primary healthcare, particularly in urology. I am responsible for scheduling, confirming, rescheduling, and canceling patient appointments, as well as scheduling medical procedures such as cystoscopies, PVRs, UroLift, and other urological procedures. I also process and send medical records, laboratory orders, referrals, and diagnostic imaging orders, and follow up with patients regarding their appointments and medical needs. I have experience using medical systems such as Intergy and UroChart, as well as knowledge of ICD-10 and CPT codes. Additionally, I have two months of experience as a Sales Agent.
Provided customer support via phone, chat & email
Real-Time Analyst (RTA) with experience in workforce management, forecasting, KPI monitoring, and performance optimization. Strong background in Customer Service and Technical Support, with excellent communication and problem-solving skills.
Bilingual, Customer Support/ Sales Specialist, Education graduate
I am a professional with a background in customer service, sales, and education. I hold a Bachelor’s degree in Modern Languages with a focus on English education from O&M University . I have experience working as a Customer Service Representative, Sales Representative, and Backup Team Lead in a Call Center for a mobile service company., where I handled customer interactions, sales processes, and team support responsibilities Additionally, I worked as an Assistant Languages Teacher at Escuela Albergue de Martina, where I taught English, basic Spanish, and mathematics, helping students improve their communication and academic skills . I am fluent in English and Spanish and have training in customer service, sales techniques, and digital marketing.
I specialize in customer service, appointment scheduling, and administrative sup
I provide customer service and administrative support by assisting clients, scheduling appointments, managing CRM records, answering inquiries, and resolving issues efficiently. I focus on delivering a positive customer experience through clear communication, attention to detail, and accurate documentation while working in fast-paced environments.
Professional with experience in call center, accounts receivable, and warehouse
Professional with experience in customer service through a call center and in financial management within accounts receivable. Currently working as a warehouse supervisor, managing inventory control, goods receipt and dispatch, and logistics coordination. My background reflects adaptability and the ability to thrive in both operational and administrative environments.
Bilingual professional with experience in customer service and team leadership.
Experienced Call Center Agent with exceptional customer service skills. Skilled Customer Service VA adept at managing client inquiries and resolving issues. Bilingual Customer Service professional fluent in English and Spanish.
Bilingual Customer Service Representative, assisting health Insurance enrollment
Customer Service Representative with experience in the healthcare industry. Skilled in customer support, problem solving, enrollment assistance, data entry, and navigating multiple computer systems following HIPPA laws and regulations.
contacting clients and offering our products and resolving conflicts
Data entry in the programs established by the company, solving doubts and concerns of customers, interacting with customers and resolving conflicts