468 workers recommended for you

Bilingual Customer Support and Retention Specialist with 7+ years of experience in fintech, banking, telecommunications, insurance, and retail. Skilled in customer service, retention, complaint resolution, account support, billing and payment assistance, CRM and ticket management. In my current fintech role, I support customers considering cancellation by understanding their concerns, identifying issues, and providing personalized solutions to improve their experience and strengthen customer relationships. Experienced in following policies and SOPs, documenting interactions accurately, and communicating professionally through digital support channels. Fluent in English and Spanish, detail-oriented, adaptable, and committed to efficient problem resolution and excellent customer experience.

Bilingual professional with extensive experience in customer service and technical support for the Dominican Republic and United States markets. Currently pursuing a Bachelor's degree in Journalism at the Autonomous University of Santo Domingo (UASD). Proficient in Slack, Microsoft Teams, Excel, Word, and PowerPoint.

I have several years of experience across operations, onboarding, and customer service. Most recently, as an Operations Analyst at Deel, I managed employee onboarding, created on-demand payroll, and reviewed payslips, tax documentation, and benefits for accuracy, along with resolving operational and client issues. Before that, I worked in customer service roles supporting Turo (via Teleperformance), handling inquiries related to billing, claims, and account management across phone, chat, and email. I also have earlier experience as a Typist handling administrative and document management tasks, and in customer service and business operations at a restaurant, where I managed financial records, customer inquiries, and inventory.

I work in customer service, sales, and recruitment, where I support clients and candidates throughout the entire process. My responsibilities include communicating with customers, following up on leads, identifying their needs, presenting suitable solutions, and closing sales. In recruitment, I source and screen candidates, schedule interviews, and coordinate with hiring managers. I also maintain accurate records in CRM and ATS systems, handle sensitive information, resolve customer concerns, and ensure a professional experience while meeting company goals and performance expectations.

1 year of experience of Recruitment and Talent Acquisition with proven full-cycle recruiting experience in high-volume, fast-paced environments. Skilled in candidate sourcing (LinkedIn Recruiter, Boolean search), English phone screening, and pipeline management, with a track record of managing 1,200+ candidates, conducting up to 80+ daily screening interviews, and sustaining daily outreach to 100-200 candidates across multiple client accounts.

I have worked for three companies so far on various campaigns: Alorica, Concentrix, and Sentry MS. In these roles, I have performed tasks such as tech support, sales, billing, Tier 1 and 2, tech support, and scheduling appointments.

Bilingual customer service professional with experience in hospitality and call center environments. Skilled in customer support, problem resolution, administrative tasks, and communication with international clients. Proven ability to work under pressure, multitask, and deliver high-quality service.

I excel in informatics and client communication, ensuring excellent service; I also possess skills in the pharmaceutical sector, cybersecurity, electrical device repair, and bartending, among others.

1+ years of experience in healthcare support, telehealth support, customer service, patient scheduling, CRM documentation, technical support, data entry, and back-office operations. Skilled in Five9, Athena, eClinicalWorks, CRM systems, ticketing systems, Microsoft Office, data entry, and healthcare support platforms. Seeking remote opportunities as a Patient Support Representative, Medical Scheduler, or Healthcare Customer Support Representative.

Customer service and call center professional with hands-on experience at Alorica, Teleperformance, and ERC. Strong computer skills including Microsoft Office (Word, Excel Basic & Advanced, PowerPoint), typing, digital literacy, and information management. Bilingual (English/Spanish) with proven ability to handle high-volume customer interactions, resolve issues efficiently, and achieve team goals.