Provided administrative and customer service support
Fifth-year Graphic Design Advertising student with experience in graphic design, branding, content creation, customer service, sales, and administrative support. Skilled in developing logos, visual identities, advertising materials, and creative concepts while supporting daily business operations. Currently working as a Retention Agent for a Texas-based energy company.
Operations Manager
Bilingual professional (English/Spanish) with a Bachelor's degree in English and a track record of rising quickly through customer service, training, and operations roles. Currently manages daily operations, finances, and sales strategy for a multi-site business in the United States. Tech-savvy, fast learner, and highly adaptable, with strong communication, data analysis, and problem-solving skills. Seeking a part-time opportunity to bring these skills to a new team.
Bilingual Virtual Assistant with 3+ years in remote customer support and CRM
Bilingual Virtual Assistant with 3+ years in remote customer support and CRM management. Skilled in calendar management, email handling, data entry, scheduling, and task prioritization. Proficient in Salesforce, Google Workspace, and Microsoft Excel. Consistently maintained 96%+ QA scores and below-target handle times. Certified in AWS Cloud and computer maintenance. Fast learner, detail-oriented, and ready to support administrative operations remotely.
I work in administrative and accounting support, handling invoices, purchases.
Detail-oriented and adaptable, with a practical I am detail-oriented and adaptable, with a practical approach to business operations, purchasing, quotations, and accounting support. I am skilled at organizing information, solving daily issues, and keeping processes running smoothly.approach to business operations.
Experience in customer service, billing, technical support, sales (chat/calls)
Experienced in dental insurance, credit cards, billing problems, live chat support, customer support, and inbound/outbound sales. Proficient in Salesforce, Intercom, CRM, and Zendesk. Skilled in handling multiple chats, technical issues and billing problems. Strong ability to work under pressure and provided face-to-face support.
Bachelor's Degree in languages, with a specialization in Foreign Languages
Bachelor’s Degree in languages, with a specialization in Foreign Language Acquisition, with experience in customer service, patient care, and administrative support in hospital settings. Over the past five years, I have developed strong communication, problem-solving, and people-centered service skills. I am recognized for my adaptability, empathy, and commitment to excellence in every responsibility I undertake.
Back office agent: chats, emails, calls. I resolve customer issues.
Experienced Customer Service Representative with a background in tech support. Back office agent handling chats, emails, and calls. Strong focus on resolving customer issues, processing requests, and delivering efficient, accurate solutions while maintaining high customer satisfaction. Proficient in Citrix, Microsoft Office, Salesforce, and LiveChat. Experience as a Team Lead, including assisting supervisors, resolving escalations, handling tickets, and training new agents. Certified in Team Lead School at The office Gurus
Experienced Customer Support Specialist in phone, chat, and CRM support.
Bilingual Customer Support Specialist with 5+ years of experience supporting customers across telecommunications, financial services, retail, logistics, and healthcare transportation. Skilled in phone, chat, billing, CRM platforms, and case management.
Assist customers with problems, complains and information on specific services
Bilingual professional with strong customer service, multitasking, and time management skills. Experienced in translation and reservation support, with a proven track record of delivering accurate, high-quality work and positive, memorable customer experiences.
Customer service and technical support
Experienced Call Center Agent with exceptional communication skills and a proven track record of providing high-quality customer service. Proficient in handling inbound and outbound calls, resolving customer issues, Adept at multitasking in a fast-paced environment. Cisco finesse, salesforce, Amazon connect.