I worked for windstream enterprise and manage numerous accounts.
I am studying computer sciences and work for windstream and airbnb, on both I was top performer and always try the best to give the best resolution for the customer.
Handled front line communication with clients, addresing inquiries with empathy.
Bilingual and even-tempered professional with over 5 years of experience in customer service, retail leadership, and administrative support. Known for being highly responsive, solutions-focused, and a strong team player. Experienced in managing schedules, handling client communication, coaching team members, and improving performance through strategic task delegation and feedback. Brings a calm, organized, and people-first approach to every role—making the transition to virtual assistant work a natural fit.
Call center over 8 years
I am a highly motivated and results-driven professional with a strong background in customer service, sales, and technical support. I have experience working as a Customer Service Representative in a call center, including for a financial institution, as well as serving as a Sales Agent for a U.S.-based bus transportation company. I also have hands-on experience providing technical support through phone calls and live chat. My strong communication, problem-solving, multitasking, sales, and customer service skills allow me to handle challenging situations professionally and efficiently. I am confident, adaptable, quick to learn, and committed to delivering exceptional customer experiences while consistently achieving outstanding results.
Customer service and operations expert with 10+ years.
Customer Service and Operations Specialist with 10+ years of experience in customer support, technical support, quality assurance, documentation, reporting, and escalation management. Experienced in phone, chat, and multi-channel support, troubleshooting, CRM systems, order management, and high-volume customer environments. Strong communication, problem-solving, organization, attention to detail, and KPI-driven performance.
I am an Operations Division Manager with over 4 years of experience.
Over the past 25 years I have worked on several Management positions, and have also worked in areas related to Quality Assurance and Customer Service. I am always learning something new and value each opportunity that I am given.
Admin and operations expert in logistics, procurement, and customer service.
Administrative and operations professional with experience in procurement, document management, inventory control, bilingual customer service, and administrative process coordination. My career has been developed across both public and private organizations, with responsibilities in purchasing, logistics, asset management, and customer support. I am recognized for my ability to organize processes, solve problems, manage multiple priorities simultaneously, and deliver outstanding customer service. I quickly adapt to new technologies and dynamic work environments while maintaining a strong focus on results, quality, and continuous improvement.
Technical and Costumer support specialist
During the 3 years working in the industry ive learned a lot regarding customer management and also aquired skill in the sales side of the industry
I assist and provide the best customer care and support for clients
Customer Care Agent with experience in assisting clients through international product shipments, offering logistic services to new companies, and managing distribution of imported goods. As well as physical management of warehousing through physical and digital inventory in databases. Lately i have aquired programming and development skills through a technical degree in university
Administrative Support, logistics coordination, and customer service.
I have experience in administrative support, logistics coordination, customer service, and operational processes. I worked as a cargo and air mail section supervisor at the Airport Security Division (DSA), where I reviewed import and export manifests, maintained daily records, and monitored compliance with aviation security procedures. I also gained experience in operations at DAI Global, supporting event logistics, quotations, purchasing processes, and petty cash reports. Additionally, I have experience in customer service, call center operations, sales, inventory control, and administrative tasks. I am organized, responsible, detail-oriented, and proficient in Microsoft Office.
Experience in communication, administration, social media and customer service
Experienced journalist with expertise in news writing, Bilingual communicator and journalist with experience in administrative support, virtual assistance, social media management, content creation, lead generation, scheduling, and customer service. Skilled at managing multiple tasks, communicating professionally, and supporting business operations efficiently.