I worked for windstream enterprise and manage numerous accounts.
I am studying computer sciences and work for windstream and airbnb, on both I was top performer and always try the best to give the best resolution for the customer.
Handled front line communication with clients, addresing inquiries with empathy.
Bilingual and even-tempered professional with over 5 years of experience in customer service, retail leadership, and administrative support. Known for being highly responsive, solutions-focused, and a strong team player. Experienced in managing schedules, handling client communication, coaching team members, and improving performance through strategic task delegation and feedback. Brings a calm, organized, and people-first approach to every role—making the transition to virtual assistant work a natural fit.
Bilingual customer service, sales, data entry & administrative support.
Bilingual professional with experience in customer service, sales, lead qualification, data entry, and administrative support. Skilled in assisting customers through phone, chat, and email, managing information accurately, following up with clients, and working with digital tools.
I am an Operations Division Manager with over 4 years of experience.
Over the past 25 years I have worked on several Management positions, and have also worked in areas related to Quality Assurance and Customer Service. I am always learning something new and value each opportunity that I am given.
Strong communication, problem-solving and customer relationship skills.
Customer service leader bringing top notch skills in oral and written communication, active listening and having an analytical problem-solving skills. Providing a contemporary approach to customer care and their final goal is to make sure every customer attended leaves satisfied.
Customer Service & Technical Support Specialist | Preschool Teacher
Experienced software engineer with expertise in developing web applications using various technologies. Skilled in problem-solving and collaborating with teams to deliver high-quality projects.
Customer service and operations expert with 10+ years.
Customer Service and Operations Specialist with 10+ years of experience in customer support, technical support, quality assurance, documentation, reporting, and escalation management. Experienced in phone, chat, and multi-channel support, troubleshooting, CRM systems, order management, and high-volume customer environments. Strong communication, problem-solving, organization, attention to detail, and KPI-driven performance.
Call center over 8 years
I am a highly motivated and results-driven professional with a strong background in customer service, sales, and technical support. I have experience working as a Customer Service Representative in a call center, including for a financial institution, as well as serving as a Sales Agent for a U.S.-based bus transportation company. I also have hands-on experience providing technical support through phone calls and live chat. My strong communication, problem-solving, multitasking, sales, and customer service skills allow me to handle challenging situations professionally and efficiently. I am confident, adaptable, quick to learn, and committed to delivering exceptional customer experiences while consistently achieving outstanding results.
client relations, communication, scheduling, service coordination
Customer-focused and versatile professional with experience in customer service, hospitality, administrative support, and service coordination. Skilled in client relations, communication, scheduling, problem-solving, and managing high-volume requests across multiple channels. Experienced in coordinating professional services for healthcare, educational, and legal institutions while maintaining accuracy, confidentiality, and a high level of professionalism. Adaptable, organized, and committed to delivering excellent service and creating positive customer experiences.
Finding strengths and weaknesses on team mates to allign them more eficiently.
During my tenure, I identified service gaps, training needs, and opportunities for continued professional development (CPD) for staff development, bolstering business operations. Actively communicated with suppliers regarding pricing changes. Conducted extensive market research to guide organizational strategy and decision-making. Skilled in financial and cash management, staff relations, and written communication. Experienced in business intelligence analysis and report analysis.