Team Leader: Guide the team, track performance, give feedback and coach agents.
Highly skilled bilingual Team Leader with 6+ years in call center environments. Proficient in client communication, team coordination, and process optimization. Strong in remote work, multitasking, and maintaining confidentiality. Successful in delivering high-quality support to clients and executives.
I manage administrative tasks and ensure excellence in client communication
Bilingual Administrative Assistant with experience in airlines, logistics, and real estate. I specialize in managing workflows with precision and providing exceptional support to clients and teams. Skilled in using digital tools to boost productivity, I focus on proactive problem-solving to ensure team success and meaningful connections.
I am a language teacher who currently works in the area of Customer Support
I am a diligent and detail-oriented Quality Assurance professional with 6+ years in Customer Support and 3 years in training and coaching. I specialize in performance evaluation, process improvement, and team development, leveraging strong communication and analytical skills to enhance service quality and operational excellence.
I create and adapt digital content, ensuring clarity, quality, on-time delivery.
I have built my professional career in digital content and communication, creating, editing, and adapting materials for different audiences and platforms. I work remotely with international teams, manage multiple projects simultaneously, meet deadlines, and focus on clarity, quality, and alignment with business objectives.
BILINGUAL INTERPRETER, SERVICES COORDINATOR, Customer Service Bilingual
Experienced Billing Support Representative with strong customer service skills and proficiency in bilingual communication. Proven ability to address billing inquiries and provide excellent service to customers in both English and Spanish.
Medical interpreter and assistant; scheduling and clinical support.
Medical Interpreter and Certified Nursing Assistant with solid experience supporting patients during medical consultations, outpatient procedures, and inpatient care. Over one year of experience providing Spanish–English medical interpretation, ensuring accurate and clear communication between patients, physicians, and healthcare teams.
I am Loan processor , i also have expirence as acostumer service representative
Mortgage loan processor , Law student, bilingual, with theoretical knowledge in drafting contracts, with emphasis on conciliation. High experience in sales of different merchandise, experience in personnel management, customer service and back office.
I´ve worked in bilingual BPOs and learned since cx service to content moderation
Dynamic and customer-focused professional with over 2 years of experience in BPO and customer service. Proven track record of managing high-volume customer interactions across multiple channels with a strong emphasis on customer satisfaction and problem-solving.
Extensive experience in customer service and technical support and social media.
Experience in customer service and tech support, skilled in digital media, advertising platforms, and IT management. Strong communicator, quick learner, and adaptable, with expertise in user support, marketing, and project coordination, translation and training. I have worked for Facebook, Google, Cox Communications, among others.
customer service and immigration legal assistance
Remote professional with over two years of experience in customer service and immigration legal assistance, supporting U.S.-based legal teams. Strong background in immigration form preparation, asylum declarations, CRM case management, client follow-up, and USCIS filings. Recognized for clear communication, organization, confidentiality, and attent