Remote management of office processes and teams on a large scale.
Operations Specialist with over a year and a half of experience in managing complex lifecycles and optimizing processes in high-volume bilingual environments. Expert in managing partner portfolios, ensuring regulatory compliance and data governance
Multilingual Enterprise Sales Leader
Multilingual Enterprise Sales Leader with 5+ years of experience building revenue infrastructure and scaling global business across the U.S., Europe, and LATAM.
Customer service professional with over 6 years of experience in the sector BPO
I consistently met the key performance indicators (KPIs) for first call resolution (FCR) and customer satisfaction (CSAT) | I performed technical troubleshooting for online banking platforms and mobile applications.
I am a language teacher who currently works in the area of Customer Support
I am a diligent and detail-oriented Quality Assurance professional with 6+ years in Customer Support and 3 years in training and coaching. I specialize in performance evaluation, process improvement, and team development, leveraging strong communication and analytical skills to enhance service quality and operational excellence.
Customer Support Coordinator: solved issues, multitasked, upsold.
Tourism and Hospitality Management professional with a Master’s degree in Hotel and Restaurant Management. Experienced in international environments, combining hospitality excellence with operational efficiency. Background in luxury service, customer experience, and operations across Hotel Arts Barcelona, Walt Disney World Resort, and Good Karrot (Houston). Passionate about delivering outstanding guest experiences and leading high-performing teams.
I'm a customer service representative with 2 years of experience in BPO's
I have been a customer service and technical support representative with almost 2 years of experience in call centers, from providing assistance and technical support to an international video game company to working in the collections department for a renowned home security company in the United States.
Customer Service Associate specialized in delivering exceptional support
Detail-oriented Bilingual Legal Virtual Assistant with hands-on experience supporting immigration and administrative law practices. Skilled in case intake, client communication, legal documentation, and confidential information handling. Proven ability to manage high-volume caseloads while maintaining accuracy and professionalism in remote environments. Adept at using legal CRM systems, coordinating attorney schedules, and assisting with sensitive case matters.
Result-driven Sales Consultant with 5+ years of professional experience
Established a reputation for outstanding customer service. Utilize sales planning tools and the pipeline management process to obtain business objectives and goals. Research each account using company records and Internet resources. Able to maintain a tenacious sense of urgency with strong ability to multitask. Develop relationships.
Appointment Setter/Scheduler | Customer Service | Data Entry
I worked for FullyBooked 365 and For LDS CHURCH in Mexico where I needed to qualify leads to be able to buy their programs
I manage administrative tasks and ensure excellence in client communication
Bilingual Administrative Assistant with experience in airlines, logistics, and real estate. I specialize in managing workflows with precision and providing exceptional support to clients and teams. Skilled in using digital tools to boost productivity, I focus on proactive problem-solving to ensure team success and meaningful connections.