Sales and customer service
With extensive experience in sales, customer service, and appointment setting, I have honed my ability to drive revenue growth while ensuring exceptional client satisfaction. My expertise in upselling strategies, team leadership, and operational efficiency allows you to maximize customer retention and optimize business processes.
Data Entry | Customs | Logistics | Executive Assistant | Spanish teaching | CS
Professional with more than 10 years of experience in operations with efficient administrative support in logistics, customer service and teaching, with strong organizational skills and a background in data management, operations, data analysis and customs procedures. Skilled in solving conflicts,performance and quality improvement
Customer support professional shifting to VA, skilled in admin & communication.
Motivated and detail-oriented Virtual Assistant and Data Entry Specialist with 3 years of experience in remote customer service. Skilled in managing administrative tasks, digital record-keeping, and streamlining data processing. Strong communicator with fluency in English (C1) and Spanish, experienced in collaborating with global teams.
I’m currently working as a Spanish/English interpreter.
-INTERPRETER TRANSPERFECT ( JANUARY 2024 - PRESENT). -INTERPRETER LANGUAGE LINE SOLUTIONS |(AUGUST 2022 - SEPTEMBER 2023). -CASE MANAGER CSS CORP-HYUNDAI CORPORATE (NOVEMBER 2021 - MAY 2022). -CUSTOMER SERVICE REPRESENTATIVE CONCENTRIX ( DECEMBER 2020 - NOVEMBER 2021). EDUCATION: Bachelor of Arts in English Teaching at UH.
I stodie Electeronic engineer however I work as a costumer service agent
Responsible for ensuring all transactions are processed efficiently and effectively, verifying bank statements, and resolving tickets. Advising customers on best payment methods. Exceeding $8,000 in sales, monthly goal. Accounts receivable, First party, T-force Resource group. Solving disputes on complex accounts with customer care and collecting
My role is to assist customers by providing information and solving they issues
Hardworking and dedicated with extensive experience in customer service. Known for being a quick learner, punctual, respectful, and committed to providing excellent service.
I am a dedicated customer service agent with a natural talent for helping people
Bilingual Customer Service professional with expertise in product support. Skilled in resolving customer issues and delivering top-notch service. I have worked with large U.S. companies, advocating for customer needs while educating them on what to expect from the company and what is required on their end to maintain a harmonious business relation.
I have experience in customer service and strong analytical and problem skills.
Economics student with experience in customer service, distinguished by my analytical approach, adaptability, and responsibility. I have worked in customer service to strengthen my communication and problem-solving skills, always seeking to grow professionally and add value to each project.
Many years of work experience and a strong background in CS, Admin tasks and Amazon Seller Central
I have worked for many years in companies such as Amazon, developing plenty of experience in CS, Floor Support, and as a Supervisor. I have developed multiple strengths and I am fluent in Spanish and English. I am also proficient in Office Windows, Google Sheets, ASANA, Slack, Teams, Zoom, CRM, etc. Problem-solving, detail-oriented, good listener
Focus on Data Validation and Customs Processes
Operations and customer service professional with aviation training and experience in banking (Capital One) and logistics (DHL). Skilled in customs validation, financial support, and advanced Excel.I am detail-oriented, committed to operational excellence, and adaptable to fast-paced, multicultural environments.