Account Manager, Client Services. CS experience and Leadership skills.
Currently studying a Bachelor in Business Administration. I have 11 years of experience in the customer service industry. I have worked as a customer service representative, QA analyst and team leader. Because of my experience my last role is an account Manager working with a portfolio of clients.
I m a career business administrator however, I specialize in project management
I hold a Bachelor's degree in Business Administration and an MBA. I have managed projects with the United Nations and USAID, overseeing budgets exceeding $30 million.
International Customer Service Manager
Experienced professional leading international customer service teams, focused on delivering exceptional experiences across multicultural markets. Skilled in managing customer service operations, conflict resolution, developing continuous improvement strategies, and optimizing processes to enhance customer satisfaction and operational efficiency.
My profession is a fixer and a good listener, keys to suceed in this role.
My most recent one was in Telus Digital where I had the opportunity to develops leader skills that helps maintain a top level of assistance.
Customer service agent,Deliver good customer service by answering inbound calls
I am a customer service representative with 4 years of experience working for different companies, in different projects. I am goal-oriented, multi-task, efficient, adaptable, a good communicator, reliable, active listener, and critical thinking person. I am accustomed to working in fast-paced environments with excellent interpersonal skills.
I work in Workforce Management as a Real-Time Analyst (RTA)
Experienced Real-Time Analyst with over 10 years of expertise in Workforce Management (WFM), technical support, and data analysis specializing in real-time monitoring, process optimization, and report automation.
Experience in administrative work, as travel coordinator, staffing and recruitment coordinator, as well as in customer service and audiovisual
Dedicated professional with extensive experience in backoffice operations, administrative work, and data management. Skilled in systematization, logistics coordination, and customer service. Proven ability to compile and organize databases, manage documentation, and provide logistical support. Strong analytical, organizational, and leadership skill
I have experience in teaching and customer service.
Experienced English teacher with a background in French and education. Skilled in language teaching, curriculum development, and student engagement.Experience providing remote customer service assistance and working with people of all ages both via phone and email.
I am a integrated sevice cordinator, also I am about to finish my carrer
My professional career has allowed me to develop in different areas such as customer service, fleet management, security, and administration. I have the skills and experience to adapt to the assigned position and meet the company's expectations.
I’m a bilingual professional with over 10 years of experience in the call center
Results-driven Team Leader and BPO expert with 11+ years of experience in sales, customer service, retention, and team management across major telecom and media accounts. Adept at improving KPIs, coaching high-performing teams, and optimizing operations.