Customer Service agent and Virtual Assistant
I’ve built a professional career focused on delivering exceptional customer service and support. With over 4 years of experience, I’ve honed my skills in email and chat support, benefits administration, and cold calling. I’m proficient in using tools like Zendesk, Zoho CRM, and Google Workspace to streamline processes and enhance communication. My
I've been working with customers for 10 years. Mainly in sales (B2B and B2C).
I'm a civil engineer with a diverse background that spans multiple industries, including civil engineering, clothes shop, energy resources, technology, data analysis, and now I work as a freelancer doing digital sales for social media services and digital products. Mostly in sales and customer service.
virtual assistant
I want to specialize in a virtual assistant and also as a text transcriber, and also widely learn in other fields of remote work.
Excel in customer success support and team management
With over 12 years of experience in customer success support and team management, I excel in enhancing client relationships and streamlining processes to deliver exceptional service. My background includes driving customer satisfaction, optimizing support workflows, and leading high-performing teams to achieve outstanding results.
I read personal development books I manage money AND I have free time
I FINISHED SCHOOL SECOND GRADE but there I only learned to add, subtract, multiply and divide and read. then BOOKS AND TIME TAUGHT ME more values and a lot of experience
I have 5 years experience in Customer service field and VA virtual assistant
I have 5 years experience in Customer service field as SME and Team leader and VA virtual assistant