I work in customer service and relationship management, doing sales, negotiations
Completed high school and 19 years of experience in sales, customer service, and retail. I have experience in face-to-face and online customer service, consultative sales, negotiation, after-sales, social networks, marketplaces, inventory, and logistics. I have a communicative, organized, committed, and results-oriented profile.
Administrative Assistant with experience in customer service and office support.
Highly organized Administrative Assistant with solid experience in managing operational routines, customer service, and executive support. Specialized in schedule coordination, digital and physical file management, and optimizing internal workflows. Possess excellent communication skills and proficiency in productivity tools and project management software. Focused on ensuring daily office efficiency, solving problems resourcefully, and delivering high-quality service that adds value to the team and clients.
My goal is to solve problem. I listen closely to make every customer feel valued.
Over the course of my career, I have developed a solid background in customer service, where my primary focus has always been delivering exceptional support and ensuring client satisfaction. I am a highly communicative professional who excels at active listening and clearly articulating solutions to complex issues. Being naturally proactive, I don't just wait for problems to arise; I actively anticipate customer needs and address them efficiently. Punctuality and strong time management are also core components of my work ethic, ensuring that targets are met and service is never delayed. Furthermore, I am a fast learner, which allows me to quickly adapt to new tools, platforms, and fast-paced environments, turning challenges into opportunities for growth.
Day to day helping for customers in a support role
Experienced Customer Assistant with a background in Football Scouting. Strong communication skills, team leader experience, and proficient in Google Workspace and Gmail.
I provide virtual assistance to people through WhatsApp.
I have a degree in Computer Networks Technology and I am also completing a degree in Systems Analysis and Development Technology, although my enrollment is currently on hold. At the moment, I am pursuing a Bachelor's degree in History and a Postgraduate degree in Distance Education Tutoring at the Federal University of Mato Grosso do Sul (UFMS). I am also pursuing a Lato Sensu Postgraduate degree in Human Rights and Public Policy at the Federal University of Alagoas (UFAL).
Virtual Assistant, Web Designer and Digital Marketing Professional.
My professional journey has been built by developing administrative, customer service, and digital solution skills. Throughout this time, I have gained experience creating landing pages, websites, business presentations, graphic materials, data organization, Excel and Google Sheets spreadsheets, and remote administrative support. I also work with digital marketing, content creation, and the use of Artificial Intelligence tools to improve productivity and deliver high-quality results. I have an analytical mindset, adapt quickly to new technologies, and am highly organized and committed to meeting deadlines. My goal is to provide practical, efficient, and customized solutions that help my clients grow their businesses.
Customer Service, Administrative Support, and Virtual Assistant professional
I am a professional in customer service, administrative support, and virtual assistance. I have experience managing SSA cases for U.S.-based law firms, handling Salesforce inquiries, training team members, and providing administrative and client support to ensure smooth operations.
With over 5 years of experience in retail, I have been twice recognized as the B
With over 5 years of experience in retail, I have been twice recognized as the Best Seller of the Year by Salinas. Dynamic and results-driven, I possess strong negotiation skills and a commitment to delivering exceptional customer experiences. I am highly resourceful and adept at managing projects independently to drive growth and efficiency.
Customer service, clarification of doubts, support to customers, organization
Dedicated, responsible and with ease to learn professional. I have experience in customer service, good communication, organization, and teamwork. I am committed to deadlines, focused on results, and willing to acquire new knowledge and contribute to the growth of the company.
Resolves customer questions and problems remotely via chat and email.
Administrative Assistant: Organizes internal routines, documents, and finances to keep the company running smoothly. Customer Service Assistant: Resolves customer questions and problems remotely via chat and email. Virtual Assistant: Manages the schedule, emails, and daily tasks of business owners to optimize their time.