Senior Technical Customer Experience Expert
Senior Technical Customer Experience Expert with over 10 years of experience in the SaaS B2B industry. Skilled in bridging the gap between complex technical solutions and customer needs, delivering exceptional support, and driving client success. Adept at implementing scalable customer-centric processes and improving product adoption.
virtual assistant customer service
experience working in customer service and virtual assistant. Persevering to achieve goals and work under pressure.
Sales Development Representative, Customer Services and Back Office
I graduated as International Business and Affairs and the whole career I have been working in 4 different places as a Customer Services, then I moved to Back Office and I my last job was a Sales Development Representative.
I am customer service representative, I manage administrative tasks.
I have 5 years of experience in customer service and administrative roles. I previously worked in the healthcare field, developing an extensive medical terminology vocabulary that allowed me to engage with callers effectively and have a good understanding of their needs and concerns. I have managed EMR systems, Microsoft Office, and Salesforce.
Administrative Assistant, help my client to what she needs
I'm studying Marketing in business, to analyze the market and provide good strategies on how to sell more