Customer Success & Operations Analyst specializing in N2 support
Customer Success and Customer Experience (CX) Analyst with approximately 5 years in customer service, N2 support, and client onboarding — in B2B (SaaS) and banking environments. Specialized in critical case resolution, root-cause analysis, and relationship management via Salesforce/CRM, with maximum quality scores (25/25) across all indicators.
I have experience with people, customer service, chat, call centers, etc.
Even if she is currently a housewife. I still know how to help people over the phone, I know how to deal with an angry or impatient customer. I know how to create covers for books and ebooks, how to write scripts for podcasts, how to write a healthy eating ebook from scratch. I am experienced in several areas, mainly in selling my idea and blending into a situation.
It was responsible for contacting patients and taking care of the whole part
I took care of the entrance and exit of patients, I made a spreadsheet of data and calls to know about the progress of the treatment, I worked with Excel and Word and data system
Customer service.
Experienced Virtual Assistant proficient in administrative tasks, scheduling, and email management. Proven Call Center Agent with strong communication skills and ability to handle high call volumes. Customer Support specialist adept at resolving inquiries and providing exceptional service. Proficient in multitasking, problem-solving, and delivering top-notch customer service.
Helping customers through sales, support, collections, and appointment setting
Customer-based professional with several years of experience in customer service, sales, collections, and appointment setting across telecom, finance, retail, and real estate industries. Skilled in handling high-volume calls, resolving issues, generating leads, and processing secure payments while maintaining a positive customer experience.
Experienced public relations specialist
Experienced public relations specialist with a proven track record in developing communication strategies, managing corporate events, and handling media relations. Skilled in producing press releases, speeches, and promotional materials. Proficient in Microsoft Office and communication platforms. Strong organizational and problem-solving abilities.
International Sales - Export - Import - Trilingual
I have an extensive experience overseas, I lived in Spain for 3 years and also the United States for 11 years, therefore, I am trilingual. I currently live in Brazil, where I work in sales in the international market. I’m very good with people, a good listener, team player, fast learner and definitely a go getter. I also taught English for 6 years.
Media area, graphic arts, captions, publicity, customer service
I excel in social media management, digital art creation, and customer service. Skilled in Instagram content production, I am dedicated to delivering results. Organized and committed, I bring expertise in driving engagement and building brand presence.
Immediate customer service on delivery apps
I have been working in this online customer service area since I turned 18 and I have always enjoyed this part because I have the ease and desire to assist people
Full Stack Developer with 2 years experience with CSS, VueJs, Java, JavaScript.
- Full Stack Dev with 2+ years of experience programming software and developing API. - Support Technician with 5+ years of experience diagnosing issues and maintaining databases. I'm recognized by peers for my effective problem-solving, goal-setting skills and for being an adaptable professional.