Administrative & Customer Support Specialist
Administrative Support, Technical Support, and Customer Operations professional with 6+ years of experience supporting U.S.-based companies across SaaS, e-commerce, telecommunications, and technology-driven environments. Experienced in help desk support, technical troubleshooting, administrative coordination, CRM management, process documentation, and workflow optimization.
Client relation, making sure all standards are accomplished and compliance.
Detail-oriented and results-driven professional with over 7 years of experience in customer service, sales, retention, and back-office operations. Proven success as a Team Leader and Sales Manager in fast-paced, high-demand environments. Recognized for exceptional communication skills in both English and Spanish, strong multitasking abilities, and a consistent commitment to client satisfaction. Skilled in administrative support, CRM systems, digital platforms, and team coordination, ready to contribute efficiency, professionalism, and growth to dynamic organizations
i’m a customer service professional with over 5 years of experience
5 years of experience helping people in fast-paced call center environments. Known for creating positive customer experiences, solving problems with patience, and communicating clearly with clients, coworkers, and leadership. Experienced in appointment scheduling, customer support, and administrative coordination. Currently pursuing a degree in Marketing while continuing to grow professionally through new challenges and opportunities.
Coordinate activities with efficience.
Experienced Industrial Engineer proficient in export operations and logistics. Skilled in supplier negotiation, export initiatives, and international shipments. Strong communicator with carriers and forwarders to drive export growth. Over 10 years of successful experience.
Customer service face-to-face giving the clients the best experience
Bilingual Customer Service Professional with over 4 years of experience delivering exceptional service and guest support within aviation and financial environments. Passionate about helping people and managing high-stress situations. Strong team player communicating effectively in English and Spanish.
I have several years of experience in customer service, telecommunications.
I have experience in customer service, communication, and interpretation. Throughout my career, I have worked in different customer support and interpreter roles, which have helped me develop strong communication skills, adaptability, and the ability to work effectively under pressure.
"Network & Full-Stack Engineer Cisco, Fortinet, Node.js, React 15+ years"
Infrastructure engineer with over 15 years of experience designing, implementing, and securing enterprise network infrastructures across financial, government, and telecommunications sectors in Latin America. Certified Cisco professional (CCNA, CCSP) with expertise in routing, switching, firewalls, VPNs, and VoIP systems. Recently expanded technical capabilities into full-stack development, building intelligent CRM and inventory management systems using modern JavaScript frameworks and relational databases.
I'm currently a client service manager. I manage a full cx team and leads.
I leverage over 13 years of experience in customer service, performance management, and people development to drive exceptional client outcomes. My focus is on empowering high-performing, diverse teams and implementing scalable solutions that align with organizational objectives, ensuring a consistent commitment to excellence and long-term success.
Customer support, technical assistance, and online business listing management.
Bilingual professional with over 5 years of experience in customer service, technical support, and administrative assistance. Currently working as a Service Specialist at Thryv Dominicana, providing customer support, managing Google Business Profiles, and resolving platform-related issues. Previously worked at ERC Global, providing customer service for a telecommunications campaign and later supporting U.S. employees with HR-related matters, including benefits and payroll. Experienced with Salesforce, Genesys Cloud, Avaya, and 8x8. I am organized, results-oriented, adaptable, and comfortable learning new processes and technologies.
Bilingual (Spanish/English) Virtual Assistant providing executive, administrative and remote support.
Bilingual (Spanish/English) Virtual Assistant with 5+ years of experience across client-facing and administrative roles. Skilled in calendar and email management, scheduling coordination, CRM systems, data entry, and document organization, with a track record of supporting remote business operations and U.S.-based clients. Comfortable with Google Workspace, Microsoft Excel, Canva, CapCut, and WordPress for administrative and light content tasks. Highly organized, detail-oriented, and able to handle confidential information with discretion.