Attending inquiries, Problem-Solving, Communication Skills,Attention to Detail.
I'm currently studying Customs Bachelor's Degree, and I have acquired key skills in the interpretation of customs laws and regulations, as well as in handling import and export procedures.
Information processor in health areas such as Medical Insurance
Graduated in nutrition, graduated from the Autonomous University of Honduras, I have participated in Public Nutrition projects, as I have also participated in projects on medical insurance, and data processing in the Health area.
Customer and Tech Support
With over 5 years of experience as a specialist in Customer and Tech Support, I have consistently achieved or surpassed Key Performance Indicators (KPIs) and Service Level Agreements (SLAs). My expertise in providing support through chat, email, and phone channels.
A dedicated and resourceful Customer Service Support professional
I've been working on the customer service environment for 7 years now. I'm known for maintaining a positive attitude in fast-paced environments and consistently meeting performance targets. Passionate about enhancing customer experiences and contributing to the success of the organization through effective support strategies.
Customer and technical support specialist for American companies.
My professional career has been mostly inclined towards customer and technical support, and the day-to-day operations of a customer service team. Over time my responsibilities have also included; quality assurance work for teams, content creation for training purposes, and help handle escalations.
I have worked as a sales agent, customer support, techsavy and assistance manage
I just finish my degree in law school, I have worked for different companies such as call centers, BPOs and my last job was at a hotel as a manager assistance. I worked as a sales agent and also as a tech savy doing basic troubleshooting for internet and tv companies.
Sales Agent and customer support representative. New Business Development
Achieved a high customer satisfaction score by consistently providing reliable support and effective problem-solving. Maintained in-depth knowledge of TracFone’s offerings, including plans, devices, and features, to effectively assist and advise customers.
Technical Support Agent, Customer Experience Specialist
I've worked with different companies such as Google Nest, and Sweetgreen. Providing support to customer via phone calls, emails, SMS, chats and Social Media
I am a computer technician, and currently I am studying Nutrition.
Soy técnico de computadoras, tengo cursos de servicio al cliente, y tengo conocimientos de Excel y un nivel intermedio de inglés.
Customer Support, Trust and Safety, Quality Assurance.
I'm a diligent support specialist with strong interpersonal skills. Being empathic is a skill I've mastered in my 7+ years working in the customer care industry.