19 workers recommended for you

I have 9 years of experience in the BPO industry, progressing from Agent to Escalation Advisor and then Quality Analyst. Skilled in reviewing interaction quality, coaching, and FMEA/PFCU analysis. Familiar with COPC CX standards, advanced in Excel and Google Sheets, and experienced with Intercom, GoHighLevel, and multiple business tools.

I’m a coordination and operations specialist with hands-on experience in team leadership, dispatch logistics, and appointment scheduling. Most recently, I worked as a Team Leader at Alia Services, where I oversaw daily operations, delegated tasks, and helped improve team KPIs through clear communication and structured workflows.

I started working in the call center industry as a customer service representative for U.S based companies for 2 years, when i jumped into the V.A world, since then I've been working for insurance agencies, as virtual assistant, and data entry agent. I have mastered more my time management, soft skills, building reports/tasks with timely manner.

Electronic Engineer , Tech Support Tier 1, Tier 2 , Help Desk , Cisco Small Business networking Engineer, Work as broadband Tech Support and Customer service agent

Business Administration graduate with a concentration in Marketing. Skilled in data entry, data management, and administrative support. Organized, reliable, and detail-oriented, with strong communication skills and experience in corporate and academic environments.

I have experience in the creation, consolidation and analysis of reports and KPI's to identify bottlenecks, root causes and improvement points in different production processes. I also have experience in planning production based on demand, using the same reports to facilitate its analysis.

I've worked with multiple BPOs for leading US firms like Capital One as a complaint specialist and customer service, provided Tier 1/Tier 2 tech support for Microsoft, served as a Tier 2 VoIP engineer at Intermedia, and handled marketing/data entry for a real estate rental company. I also have experience with back-office work

Electronic Engineering focuses on designing and maintaining electronic systems and devices, covering areas such as telecommunications and automation. Combines knowledge of mathematics, physics and computer science.

Motivated and empathetic healthcare professional with 2 years of hands-on experience in medical settings, delivering quality care and support to diverse patient populations. Skilled in building rapport with patients and their families, clearly explaining medical conditions and treatment options to ensure understanding and comfort.

I'm a psychology with experiencie in data entry in excel, administrative assistant, recruitment, capacity building.