Customer Support Specialist with experience in customer service, escalation and Case resolution. I collect and organize documentation before a case is escalated to legal claim or lawsuit. with a background in Tourism and Hospitality.
Customer Support Specialist with 5+ years of experience supporting customers of the global brand Starbucks. Promoted to Escalations, handling complex cases and supervisor calls while guiding agents on procedures. Later advanced to Case Resolution, managing injury and property damage claims with empathy and precision.
I'm an Administrative Assistant and Customer Support Representative.
Experienced Administrative Assistant with strong organizational skills, attention to detail, and proficiency in office software. Efficiently manages calendars, schedules, and office operations to support executive teams and improve workflow efficiency.
My profession is business administrator
It is a versatile career that prepares professionals with a comprehensive vision of business operations, capable of innovating and contributing to the growth and development of organizations.
IR graduate with experience in admin support and coordination.
International Relations graduate with experience in administrative support, project coordination, and document management in institutional environments. I have supported internal procedures, case follow-up, and communication between departments. I am highly organized, reliable, and comfortable working with confidential information and public contac
My profession is to be in control of situations, take charge, and do it well.
I am currently studying social communication, I worked at a Unilever distributor, I worked in sales, I was a community manager, I worked in casinos, in logistics, in social media, in clothing stores and also as a nanny. In most of these jobs I was in control of everything, and they were experiences that helped me learn and improve.
Virtual Assistant
In my experience as a Dispatcher, Technical Concierge, Virtual Assistant, and Customer Service Agent, I developed many beneficial skills. I have great experience with problem resolution, organization, scheduling, customer care, time management, and I can ensure the safeguarding of sensitive/private information.
I have experience in Social Media Management and Virtual Assistant
I am certified in marketing fundamentals, social media marketing, social media network analysis, and social media copywriting. I have worked in a Marketing Agency and Real Estate Agencies.
Customer Service Agent and Trainer
I'm Elvis, a professional in the call center industry with a solid two-year track record as a customer service agent. My expertise spans diverse contact channels including voice, email, and chat. I've adeptly tackled customer inquiries and crafting seamless interactions.
Translator, proofreader, content creator, call center assistant
I studied Modern Language and have worked for call center companies such as Sutherland and Teleperformance, as well as for Lean Staffing Solutions as a track and trace agent. I have also worked as a freelance translator, proofreader and content creator for online platforms.
Remote Customer Service & Sales Agent with 5 years of experience.
Remote Customer Service & Sales Agent with 5 years of experience providing excellent customer support and driving sales. Skilled in communication, problem-solving, and meeting sales targets in a remote environment.