I have been working as a leader (industrial advisor, administrative assistance)
I am an industrial engineer, with experience in administrative assistance, with experience in customer service, with experience in industrial tools, experience in all administrative aspects, referral, invoicing, etc.
International Business Administrator
International Business Administrator with experience in the development and management of production reports, verification and control of import documents, data confirmation and Processing of import declarations using siscomex and WebComex software. Customer service oriented, proficient in Excel, Word, and database management.
Global Customer Service Agent Passionate about tech, marketing, and e-commerce.
I am a skilled customer service agent with expertise in launching marketing campaigns, creating engaging email communications, and managing e-commerce operations. Proficient in design tools like Canva, I bring creativity to every project. I also have hands-on experience managing Shopify stores, combining technical knowledge with a customer-focused
Trainer for interpreters, Provide tools to interpreters to develop their role
I am a responsible person, very dynamic, with a desire to excel and my goals are based on the achievement of clear objectives; I learn quickly and I comply adequately with punctuality, honesty and assertiveness in the different activities that I carry out.
By present I Work as a Social Media specialist delivering tailored customer service experience related to technical , financial and account management inquietes.
I earned a degree in industrial engineering from the Technological University of Pereira. My professinal experience includes roles in multiple BPOs. Currently, I serve as a social media specialist, delivering customer support via Facebook, X and Instagram, with over 3 years of experience. Prevously, I held a quality position at a pharmaceutical
Customer Care | ESL Teaching | Back-Office
Highly motivated and results-oriented professional with a proven track record of success in customer service, client relations, and administrative support. I am highly adaptable and eager to quickly master any software or tools required to support operations and achieve organizational objectives.