68 workers recommended for you

I am a bilingual customer service and administrative support professional with over 8 years of experience in customer service, sales, appointment setting, and English–Spanish communication. My background includes roles at Alorica and Scotia Bank, where I handled customer inquiries, resolved issues, maintained accurate records, followed up on requests, and provided professional service. I am organized, detail-oriented, adaptable to new technologies, and experienced in supporting efficient daily operations and positive customer experiences.

As an Industrial Engineer, I apply analytical and problem-solving skills to optimize processes, improve operational efficiency, and drive sustainable business outcomes. Driven by continuous improvement and innovation, I collaborate across teams to streamline workflows, reduce costs, and deliver measurable value aligned with organizational goals. I strive to contribute to significant process improvements within dynamic and evolving environments.

Bilingual professional with extensive experience in customer service and technical support for the Dominican Republic and United States markets. Currently pursuing a Bachelor's degree in Journalism at the Autonomous University of Santo Domingo (UASD). Proficient in Slack, Microsoft Teams, Excel, Word, and PowerPoint.

Bilingual Virtual Assistant with 6 years of experience in Medical Administrative Support and Customer Service within a Contact Center environment. Highly skilled in omni-channel support, handling email correspondence, live chat, and phone calls. Proven expertise managing insurance verifications, medical referrals, and full-cycle authorizations for healthcare providers.

Customer Service and Healthcare Support with 8+ years of experience in scheduling, email support, chat support, customer service, medical records, insurance verification, and authorization requests. Experienced in remote work environments, delivering excellent customer experiences while managing high-volume workloads efficiently.

Customer Success and Technical Support Specialist with 2+ years of experience in fintech and payment systems, supporting merchants and end users through high-volume interactions via chat, email, and phone while maintaining 95%+ quality scores. Specialized in troubleshooting POS systems, resolving transaction failures, and handling payment-related issues with accuracy and efficiency.

Customer Service and Email Support Representative with 2+ years of experience in customer support, email handling, and help desk services. I have managed high volumes of inquiries via email, chat, and ticketing systems, providing clear, empathetic, and accurate solutions while following SOPs and QA standards.

I had the opportunity of working in the United States for a year as a Server and Hostess, in Dominican Republic I got a job as a Concierge, both jobs prioritized an excellent customer service and developing skills such as proactivity, service recovery and sales.

I am a bilingual English and Spanish Customer Service Specialist with extensive experience in back-office support, specializing in live chat and email channels. In my previous role, I provided dedicated operational support to DoorDash delivery drivers, handling inquiries related to order escalations, account status, payments, and real-time delivery issues. My background focuses on resolving complex driver concerns efficiently, maintaining high satisfaction metrics, and ensuring smooth daily logistics through clear, empathetic, and solution-oriented communication.

Bilingual (Spanish-English) customer support professional with 5+ years of experience in airline operations, remote customer service, and high-volume call center environments. Skilled in customer success, inbound and outbound communications, appointment scheduling, escalation handling, conflict resolution, and CRM systems. Experienced providing support through phone, email, SMS, and chat while maintaining high customer satisfaction and operational efficiency. Strong background in remote operations, multitasking, team leadership, and client relations.