Client success and operations support with CRM and intake experience.
I am a bilingual English-Spanish professional with over 7 years of experience in customer service, sales support, client success, operations, and administrative roles. Throughout my career, I have worked remotely with U.S.-based companies across legal, sales, and consulting industries. My experience includes intake coordination, client communication, consultation scheduling, CRM management, project coordination, executive assistance, and process improvement. Most recently, I worked as an Intake Coordinator for a personal injury law firm, where I managed intake calls, client follow-ups, consultation scheduling, and case documentation. I am highly organized, detail-oriented, tech-savvy, and passionate about delivering exceptional client experiences while helping teams operate efficiently.
Account Manager with 10 years of client success experience
Results driven Account Manager with 10 years of experience managing client relationships, customer success, sales, and operations across healthcare, telecommunications, and entertainment industries, Proven ability to oversee strategic accounts, maintain financial performance, ensure SLA compliance, and lead cross functional teams to achieve business objectives, Experienced in data analysis, process improvement, client retention, conflict resolution, and delivering proactive solutions that strengthen long term partnerships while improving operational efficiency and customer satisfaction, Proficient in Microsoft Office, CRM systems, reporting, and performance management, recognized for strong leadership, strategic thinking, and a commitment to delivering exceptional client experiences.
Virtual assistant handling data, support, and administrative tasks
Bilingual professional with experience in customer support, back-office operations, and administrative assistance. Worked at Teleperformance providing technical and back-office support for hotel systems, managing updates for amenities, taxes, and marketing content. Experience with Choice Hotels handling website content and image uploads, supporting property management tasks. Background in team coordination as a delivery supervisor managing 15 drivers. Also experienced in lead generation for freight brokerage. Strong skills in organization, communication, data management, and remote work tools such as Excel, Google Workspace, and CRM systems

Virtual Assistant
Virtual Assistant for the last 5 years in law firms mainly in California, doing office, administrative, and clerical support duties, in addition to legal documentation, court filings, and legal processes, proven organizational skills, and a solid understanding of business policies and procedures. Effective communication and people skills.
Helping businesses stay organized, grow, and deliver exceptional experiences!
Throughout my career as an Administrative Assistant, Operations Professional, and Marketing Coordinator, I have supported organizations through administrative management, stakeholder communications, project coordination, customer support, and marketing initiatives. My experience includes calendar and email management, meeting coordination, data entry, database management, document preparation, reporting, event planning, social media management, website updates, content creation, email marketing, and community engagement. I help teams stay organized, improve processes, strengthen communications, and deliver positive experiences for clients, customers, and stakeholders while ensuring day-to-day operations run smoothly.
Executive Assistant optimizing operations, logistics, and business growth.
I am a dynamic, creative, and highly adaptable Bilingual (English & Spanish) Virtual & Executive Assistant with a proven track record in remote business management, real estate operations, and talent acquisition. I specialize in optimizing executive workflows from a virtual environment, excelling in cross-cultural client and employee onboarding, conducting interviews, and handling advanced administrative tasks. With solid experience in professional customer support, data entry, and social media management, I combine the agility of a top-tier VA with the strategic oversight needed to support high-performing executives and growing international teams.
Executive Assistant with 9+ years of experience in operations support
Experienced Executive Assistant with expertise in operations and client coordination. Skilled in bilingual communication, reporting, data tracking, administrative support and process management.
Administrative and Executive Assistant & project coordinator
Detail-oriented and highly organized Administrative and Executive Assistant with 12+ years of experience supporting business operations, executive leadership, and customer-facing teams. Proven ability to manage calendars, coordinate projects, handle high-volume communications, and maintain accurate documentation in fast-paced, remote environments. Experienced in working with U.S.-based companies and multicultural teams, delivering efficient administrative support and improving workflow processes.
I support daily operations through Executive Assistant & Talent Acquisition
I have experience supporting fast-paced operations through Executive Assistant, Virtual Assistant, and Talent Acquisition roles. My background includes calendar management, interview coordination, candidate communication, scheduling, administrative support, client relations, and multitasking across different priorities. I have also worked within the real estate industry, where I developed strong organizational, communication, and problem-solving skills. I’m highly adaptable, detail-oriented, and comfortable working in dynamic remote environments while maintaining professionalism, efficiency, and strong communication.
Executive virtual assitant , 10+ years of experience providing support to Clevel
Experienced in managing administrative operations, overseeing logistics, known for maintaining productivity and organization in fast-paced environments with a strong commitment to efficiency, confidentiality, and precision. Strong problem-solving abilities.