I work as a Legal Assistant, IT Specialist for VoIP Services, and Digital Market
Telecommunications Engineer with experience in IT field support, VoIP systems, customer and chat support, intake specialist duties, and the medical analytics field. Team player able to work under pressure. Experienced in Google Ads administration, Data Entry, web development, and design.
I've been working mainly for the BPO industry for 10 years
Since graduating from high school in 2009, I have been studying and improving my English with the purpose of entering the world of call centers. Over the past decade, I have developed a wide variety of social and work skills.
Technical Support Specialist experienced in logistics, SLA, and customer service
I’ve worked in technical support and operations for companies like Microsoft Surface, managing logistics, warranty claims, and SLA performance. I studied International Relations and developed strong skills in Excel, CRM systems, and client management, ensuring efficient processes and high customer satisfaction.
higly experience in customer service, technical support, compliance analyst
Experienced Virtual Assistant with bilingual customer service expertise. Skilled in providing excellent support remotely and resolving customer inquiries in multiple languages.
Customer Service and Technical Support Representative
With five years of experience in the BPO industry, I have developed strong interpersonal skills, including active listening, assertiveness and decision-making. I have experience in both voice and chat support, as well as technical support skills, allowing me to provide exceptional customer service, build rapport and create meaningful connections.
I assist customer concerns with mobile devices, computer, gift cards, headphones
I am ending my pharmacy studies. I'd had the oportunity to gains on experience throught internships in pharmacy settings where a take sales and administration roles and develop patient and customer services. At the same time i have been working as a technical support advisor bringing assitence to computers, gift cards, cellphones, headphones, etc.
Operations Coordinator/Project manager, in love with process optimization.
Bilingual professional with over 5 years of experience in project management, operations coordination, and customer service. Proven track record in resolving complex problems, driving continuous improvement, and maintaining effective communication with clients and stakeholders.
Tech Support Specialist in Intune, endpoint management & user support.
I began at Accedo Technologies in soft sales, developing negotiation skills and resilience. At Ibex, I gained customer service expertise managing high-volume chats and emails. Now, as a Tech Support Specialist at Concentrix, I support Microsoft Intune, endpoint management, and Azure AD, enhancing technical and problem-solving skills.
I am an IT Support Specialist with strong experience in automation.
I started my career in IT support, resolving technical issues and managing tickets with high user satisfaction. I specialized in Python automation, streamlining deployments, device provisioning, and Active Directory tasks. Now I’m focusing on Cloud & DevOps to build scalable IT solutions.
Bilingual professional with solid experience in customer service and financial
To secure a position in customer service or financial operations where I can apply my skills, experience, and business studies background to contribute to the company’s success.