Technical advisor with more than 12 years of experience
Bilingual IT Specialist with over 16 years of experience in technical support, help desk operations, and enterprise device management. I specialize in Microsoft Surface devices and Microsoft Intune, providing remote support to corporate clients across the globe. My background includes troubleshooting hardware/software issues, deploying scalable Int
I've been working mainly for the BPO industry for 10 years
Since graduating from high school in 2009, I have been studying and improving my English with the purpose of entering the world of call centers. Over the past decade, I have developed a wide variety of social and work skills.
Operations Coordinator/Project manager, in love with process optimization.
Bilingual professional with over 5 years of experience in project management, operations coordination, and customer service. Proven track record in resolving complex problems, driving continuous improvement, and maintaining effective communication with clients and stakeholders.
I work as a Legal Assistant, IT Specialist for VoIP Services, and Digital Market
Telecommunications Engineer with experience in IT field support, VoIP systems, customer and chat support, intake specialist duties, and the medical analytics field. Team player able to work under pressure. Experienced in Google Ads administration, Data Entry, web development, and design.
talking about my work experience: sales, customer service, technical support
Oscar Soza is a person with knowledge in technology, sales, and customer services. He is organized and is constantly growing himself.
I worked for Gastroenterologist officess scheduling office visits and procedures
As a Medical Appointment Setter, I scheduled and confirmed patient appointments, provided information on services and insurance, and maintained accurate records to ensure efficient scheduling. I also held a mentor position in the training department for 6 month, where I trained new employees for the role.
Technical Support Specialist experienced in logistics, SLA, and customer service
I’ve worked in technical support and operations for companies like Microsoft Surface, managing logistics, warranty claims, and SLA performance. I studied International Relations and developed strong skills in Excel, CRM systems, and client management, ensuring efficient processes and high customer satisfaction.
higly experience in customer service, technical support, compliance analyst
Experienced Virtual Assistant with bilingual customer service expertise. Skilled in providing excellent support remotely and resolving customer inquiries in multiple languages.
Customer Service and Technical Support Representative
With five years of experience in the BPO industry, I have developed strong interpersonal skills, including active listening, assertiveness and decision-making. I have experience in both voice and chat support, as well as technical support skills, allowing me to provide exceptional customer service, build rapport and create meaningful connections.
I assist customer concerns with mobile devices, computer, gift cards, headphones
I am ending my pharmacy studies. I'd had the oportunity to gains on experience throught internships in pharmacy settings where a take sales and administration roles and develop patient and customer services. At the same time i have been working as a technical support advisor bringing assitence to computers, gift cards, cellphones, headphones, etc.