39 workers recommended for you

Bilingual professional with experience in customer service, talent acquisition, and enterprise technical support. I have worked directly with clients and candidates, handled confidential information, maintained accurate documentation, managed cases and follow-ups, and provided solutions in fast-paced environments. My background has strengthened my communication, organization, problem-solving, and multitasking skills. I am comfortable working with Microsoft tools, CRM and case management systems, while providing professional support in both English and Spanish.

Executive Assistant with 3+ years of experience supporting leadership and 10+ years in customer service, operations, and administrative support. Experienced in calendar management, client communication, CRM systems, and remote operations. Organized, reliable, and detail-oriented.

I work as a Technical Support Engineer specializing in Microsoft 365 cloud environments. My role involves troubleshooting and resolving complex technical issues related to Microsoft 365 services, including Microsoft Identity and authentication, Exchange Online, SharePoint, OneDrive, and Microsoft Teams. As a Subject Matter Expert, I also provide technical guidance and mentorship to engineers, support high-severity incidents, collaborate with incident managers and customer success teams, and help ensure timely resolution while meeting enterprise SLA requirements.

Technical Support and Customer Service Specialist with 4 years of experience in call center environments. Worked at Foundever as Customer Support and later Help Desk Support, handling inbound calls and ticket based troubleshooting. At Concentrix, provided Technical Support for a Microsoft account specializing in Intune through outbound calls and scheduled troubleshooting sessions via Microsoft Teams. Experienced in troubleshooting, ticket management, remote support, customer care, time management and AI assisted productivity.

Since graduating from high school in 2009, I have been studying and improving my English with the purpose of entering the world of call centers. Over the past decade, I have developed a wide variety of social and work skills.

Experienced IT professional with a background in IT operations, system management, and network administration. Skilled in SFC systems, MS Dynamics, Azure/MS365, and IBM AS400 servers. Proficient in IT service management and project delivery.

Operations Coordinator with 5+ years of experience streamlining workflows, coordinating cross-functional teams, and driving operational improvements in fast-paced, remote environments. Proven expertise designing and implementing SOPs, automating manual processes using Power Automate and Smartsheet, and maintaining documentation accuracy across distributed teams.

Back Office executive with extensive experience in efficient management. Project manager for energy efficiency projects, Trainer for customer service and credit card representatives, Cloud Support Specialist with knowledge on Microsoft 365 and Exchange Online Support, and maintenance coordinator for property management.

Highly customer oriented professional with 5 years of experience spanning Customer Care, Team Leadership, and Customer Success. Specialized in managing stakeholder communications and ensuring timely resolution of high-level service requests. Experienced in navigating complex CRM and call center environments like Salesforce and Five9

Systems Engineer with over 5 years of experience in technical support, customer service in corporate and call center environments. Specialized in resolving hardware, software, and network issues, providing remote and on-site support and compliance with SLA service indicators. Active Directory Management Management of Fortinet Devices and Access Points (APs) On-site and remote support Ticketing System Management as well as weekly report to SLA Onboarding and Off-boarding employees Installation and Configuration of Computers, Printers, and Corporate Email Office 365 Management Management and resolution of customer and operational issues Technical Support (Level 1 and 2)